Andrea Peacock

Andrea Peacock Email and Phone Number

Shared Services Supervisor @ Magellan Health
Wildwood, MO, US
Andrea Peacock's Location
Wildwood, Missouri, United States, United States
Andrea Peacock's Contact Details

Andrea Peacock work email

Andrea Peacock personal email

n/a
About Andrea Peacock

Possesses a high degree of professionalism and dedication to exceptional quality. Self-motivated, focused, and hardworking with a commitment to providing quality care to clients. Creative professional who enjoys challenges, willing to go the extra mile, and sees the big picture. Skilled in troubleshooting complex problem by thinking outside of the box. Working on multiple projects simultaneously and in a timely manner is second nature. Effective team player with exceptional communication, writing, and interpersonal skills. Holds confidentiality to the highest regard. Empathetic employee with experience in: • Communication• Interviewing• Time Management• Long-range Planning• Advocacy• Case Management• Service Coordination• Team Building• Facilitating• Crisis Intervention• Insurance/FMLA

Andrea Peacock's Current Company Details
Magellan Health

Magellan Health

View
Shared Services Supervisor
Wildwood, MO, US
Employees:
5325
Andrea Peacock Work Experience Details
  • Magellan Health
    Shared Services Supervisor
    Magellan Health
    Wildwood, Mo, Us
  • Magellan Health
    Senior Shared Services Coordinator
    Magellan Health Apr 2021 - Present
    Frisco, Texas, Us
    Assist with data scorecard entry for entire Care Worker team, Critical Incident team, and Health Care Training team.Working closing with clinical supervisors and managers in regards to member search and single case agreement submissions.Attending partner department meetings, assisting with interviewing, and having one-on-one meetings with managers in regards to internal procedure changes.Distributing weekend tasks out to fellow colleagues in order for follow up to be conducted in a timely fashion.Entering data changes to member's profiles and other internal systems for data tracking.Uploading and submitting single case agreements that have been approved by clinical supervisors.Educating members and providers of the Employee Assistance Program benefits, in-network options, community resources, digital app benefits, etc.Participates in the treatment team collaboration to conclude appropriate outcome/servicesAssists in coordinating psychological and psychiatric services for all levels of careWorking with Care Managers & Clinical Supervisors to clarify members present needs in a providerSubmit and secure documentation on updates, referrals, and discharges for EAP & MC cases in electronic formats (IP/AS400, TMR, OneDrive)Collaborate with fellow colleagues to coordinate and organize preferred provider list by state to better utilize providers whom support and accept their EAP programCross coordinate in-network providers also accept private medical insurance vendors to ensure continuity of careAssist members and providers with questions about the EAP program, mental health, substance abuse benefits, and claims over the phone and online chatAssists with training of new hire ones, training format and materialsUpdates and creates informational materials kept in our team OneDrive as resources to utilize on all job responsibilitiesAssist with live chats from members and providers
  • Magellan Health
    Care Worker
    Magellan Health May 2016 - Apr 2021
    Frisco, Texas, Us
    Educating members and providers of the Employee Assistance Program benefits, in-network options, community resources, digital app benefits, etc.Participates in the treatment team collaboration to conclude appropriate outcome/servicesAssists in coordinating psychological and psychiatric services for all levels of careWorking with Care Managers & Clinical Supervisors to clarify members present needs in a providerSubmit and secure documentation on updates, referrals, and discharges for EAP & MC cases in electronic formats (IP/AS400, TMR, OneDrive)Collaborate with fellow colleagues to coordinate and organize preferred provider list by state to better utilize providers whom support and accept their EAP programCross coordinate in-network providers also accept private medical insurance vendors to ensure continuity of careAssist members and providers with questions about the EAP program, mental health, substance abuse benefits, and claims over the phone and online chatAssists with training of new hire ones, training format and materialsUpdates and creates informational materials kept in our team OneDrive as resources to utilize on all job responsibilitiesAssist with live chats from members and providers
  • Barnes-Jewish Hospital
    Clinical Social Worker
    Barnes-Jewish Hospital Jul 2014 - Dec 2015
    St. Louis, Missouri, Us
    • Led interprofessional team meeting to discuss patient needs and plan of care • Submitted and secured updates, referrals, transfers, and discharge planning in multiple electronic formats (ECIN/All Scripts, Compass, Groupwise)• Consulted and planned discharge plan with patients and families from acute hospital stay to acute rehab or skilled nursing facility • Provided and informed patient about Durable Power of Attorney for Health Care form to ensure they are aware of this option• Communicated to colleagues constantly in regards to patient discharge plan, barriers to discharge, and details of plan upon execution • Collaborated with fellow colleagues to coordinate and organize professional development presentations to benefit their continuing education
  • Paraquad, Inc.
    Social Work Intern For Youth & Family Services
    Paraquad, Inc. Aug 2013 - Dec 2013
    St. Louis, Mo, Us
    • Collaborating with employees and participants of Youth and Family Services of Paraquad• Created multiple tools to be given to participants such as youth group, transition planning, the IEP process, etc.• Building and organizing monthly youth groups and individual meetings with participants to work on goals• Working with participants one-on-one toward goals of transition and further independence
  • Missouri Baptist Medical Center
    Social Work Intern
    Missouri Baptist Medical Center May 2013 - Nov 2013
    St. Louis, Mo, Us
    Social worker on the rehab and CVR/PCU• Collaborating with interprofessional teams on Palliative Care Team, Cardiovascular Unit, Pulmonary Care Unit, General Surgery Unit, and Acute Rehabilitation Unit• Computing updates, referrals, transfers, and discharge planning in multiple electronic formats and paper forms• Consult with patients and families while in hospital care on services needed from before and after discharge• Inform and answer patients and families questions regarding insurance coverage for their current and future care needs
  • Gimbal'S Fine Candies
    Special Projects
    Gimbal'S Fine Candies Jul 2012 - Jul 2012
    So. San Francisco, Ca, Us
    • Collaborated with newly hired coworkers in multiple departments• Computed data on company wide serve to be easily accessible• Organized data in paper format to be accessed easily and efficiently if needed
  • St. Louis County Family Court
    Civil Deputy Juvenile Office
    St. Louis County Family Court Sep 2011 - Apr 2012
    Saint Louis, Mo, Us
    Practicum Student with Child Protective Services• Collaborate with coworkers on multiple cases of reported abuse or neglect of a minor. • Consulted with clients to solve concerns or questions of situation and/or services required/advised by the court.• Drafted up intake reports after meeting with clients to discuss hotline calls and other forms of reported incidents. • Articulated to clients’ services available to them in order to better the involvement with family court and/or obtain their family member.

Andrea Peacock Education Details

  • Saint Louis University
    Saint Louis University
    Social Work
  • Saint Louis University
    Saint Louis University
    Social Work

Frequently Asked Questions about Andrea Peacock

What company does Andrea Peacock work for?

Andrea Peacock works for Magellan Health

What is Andrea Peacock's role at the current company?

Andrea Peacock's current role is Shared Services Supervisor.

What is Andrea Peacock's email address?

Andrea Peacock's email address is as****@****slu.edu

What schools did Andrea Peacock attend?

Andrea Peacock attended Saint Louis University, Saint Louis University.

What are some of Andrea Peacock's interests?

Andrea Peacock has interest in Social Services, Education, Health.

Who are Andrea Peacock's colleagues?

Andrea Peacock's colleagues are Alexandria Ross, Stana Kier, Newman Judith, Rachel Skeete, Joy Frierson, Kelly Staley, Lisa A Jones.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.