I am currently working as a Business Support Officer in the Safeguarding Finance Department of the Telford and Wrekin Council.

I worked on the design team. We assisted our clients with deciding on the finishes for their new homes. My functions included, but not limited to, meeting with clients to discuss their ideas. Project coordination. Working to deadlines. Preparing of quotations. Sourcing finishes. Liaising with suppliers. Problem solving. Liaising with site managers. Unfortunately the company ran into financial trouble and began retrenching staff.

This was a 5 month assignment.Placing of orders for anything required for the company, eg. stationery, concrete and any other equipmentPutting together of safety files for construction sitesPutting together of tenders for jobsAll administrations tasks required

All quotations, invoicing, creating purchase orders, capturing of payments on Pastel. Placing orders with international suppliers. Coordinated the upgrade of the website. Dealt with clients.

I was involved with all administration and sales, including ordering of all goods from overseas. I also looked after the personnel.

Spent time at home with our 2 sons, Joshua and Zackary. I also assisted my husband with work that he was doing. I spent a lot of time working on various things on excel and did training for a program that his company had developed for the Gauteng Department of Economic Development. I had to go into their offices and do training for groups of staff members.

Mobilityone is a supplier of high end wheelchairs and mobility scooters. As General Manager I was responsible for all staff and business issues. I was responsible for overseeing all operations. I placed all orders that were received from clients. Planning of exhibitions. Assistance with brochures and marketing materials. Worked on the Pastel Sage One accounting package to do invoicing for clients. Updating of website content. Dealing with sales and clients on a daily basis.

The division that I managed was responsible for conducting the Food Health and Safety Hygiene assessments and audits for a large retail group and their suppliers. I conducted food safety audits on various suppliers as well as took care of the day-to-day running of the food services division. I made sure that the auditors had their schedules in place for the audits that they were going to conduct for the week ahead and that they met their various deadlines. The audit program that we had in… Show more The division that I managed was responsible for conducting the Food Health and Safety Hygiene assessments and audits for a large retail group and their suppliers. I conducted food safety audits on various suppliers as well as took care of the day-to-day running of the food services division. I made sure that the auditors had their schedules in place for the audits that they were going to conduct for the week ahead and that they met their various deadlines. The audit program that we had in place included checking that GMP’s and HACCP was in place. We also took micro samples that were taken to the lab for testing. I completed a course in HACCP. I was instrumental in getting the company to purchase a new electronic auditing system at the end of 2007. I liaised directly with the client and attended meetings on the company’s behalf including travelling to meetings around the country. I was involved with the formulation of the budget for the department. We had approximately 150 suppliers that were audited twice a year. I also ran a taste testing programme for the client, for which I, once a month, purchased 65 products and their comparator which we tested against each other. I headed up the section that was in charge of implementing a Laboratory Management System in our laboratory. Worked on the Sigma Accounting package. Show less

Due to modification of the Commercial Service, I was repositioned to Trade Specialist Department.The nature of the U.S. Commercial Service is to promote trade amongst US based and South African organisations. All industries are split up and allocated to 7 Trade Specialists. Calls made to the Commercial Service, must then be logged and completely followed through in terms of research and development with a view of creating positive success stories. Trade specialist service offering… Show more Due to modification of the Commercial Service, I was repositioned to Trade Specialist Department.The nature of the U.S. Commercial Service is to promote trade amongst US based and South African organisations. All industries are split up and allocated to 7 Trade Specialists. Calls made to the Commercial Service, must then be logged and completely followed through in terms of research and development with a view of creating positive success stories. Trade specialist service offering includes sourcing appropriate customers/suppliers to the relationship, setting up and arranging trade shows, international trade delegations, prospective supplier/customer product launches/functions etc. Job performance was based on the number of success stories achieved per financial year. Sectors allocated to me included: Electronics Industrial Production/Test Equipment; Hotel/Restaurant Equipment; Plastics Production Machinery; Chemical Production Machinery; Packaging Equipment; Pulp/Paper Machinery; General Industrial Equipment/Supply; Food Processing/Packing Equipment. My duties were to do market research and to assist U.S. companies find South African distributors or buyers and to assist South African companies find U.S. suppliers. Show less

Responsibilities: Managing and coordinating all events. Coordinated & arranged many events, incl: luncheons, dinners, receptions, technical seminars, product launches, cocktail functions, etc. Conducted at least 5 events a month. Assisted trade missions coming to SA to initiate trade between the 2 countries by arranging one-on-one meetings and events associated with the trade mission, incl. accommodation and transportation. Client liaison & dealing with different vendors.Events were… Show more Responsibilities: Managing and coordinating all events. Coordinated & arranged many events, incl: luncheons, dinners, receptions, technical seminars, product launches, cocktail functions, etc. Conducted at least 5 events a month. Assisted trade missions coming to SA to initiate trade between the 2 countries by arranging one-on-one meetings and events associated with the trade mission, incl. accommodation and transportation. Client liaison & dealing with different vendors.Events were conducted on a project management basis, full budgeting and project planning was initiated for each event. My involvement in these events would start at client liaison, developing of guest list, designing and sending out of automated invitations via Winfax, taking RSVP’s, liaising with suppliers for catering, flowers, etc. I was involved in doing the event budgets using Microsoft Excel. All events, procedurally needed to be prepared and registered within the governmental administration system. My knowledge of all the software packages that were used at the U.S. Commercial Service required that I frequently trained fellow colleagues on how to use them. This is a discipline that I believe that I am strong in. Activities: Chaired the Pow Wow Committee in South Africa, Pow Wow is a committee that is affiliated to the Travel Industry Association of America (TIA) and it is the responsibility of the committee to decide which tour operators and travel associations get to attend the Pow Wow trade show every year. My involvement in this committee resulted in a trip to Los Angeles in March 2004 to attend the show at the invitation of the TIA. Due to my travel background, I was also part of a non-profit organisation called the Visit USA Committee, in which, we trained travel agents on the various aspects of the United States. Either annually or bi-annually we organised and coordinated weekend training sessions for approximately 100 agents at each event. Show less

Commercial Section of the U.S. Government.All secretarial functions, i.e. typing of all local, international and confidential correspondence, filing. Making Travel arrangements. Whilst working in this position, I developed an entire filing system from scratch as there was not one in place. Full personnel function, i.e. keeping staff records, doing the contracts for contract staff that we hired, keeping time and attendance records and handling salaries. Assisting with the… Show more Commercial Section of the U.S. Government.All secretarial functions, i.e. typing of all local, international and confidential correspondence, filing. Making Travel arrangements. Whilst working in this position, I developed an entire filing system from scratch as there was not one in place. Full personnel function, i.e. keeping staff records, doing the contracts for contract staff that we hired, keeping time and attendance records and handling salaries. Assisting with the coordinating of office events and trade missions, including the visit of the then President, President Bill Clinton in which we were given 10 days to get an audience of 1000 people, and put an entire ribbon cutting ceremony together. This was done with great success and earned the office a gold medal award. Promotion to Events Manager. Show less

Tour Operator company.All secretarial functions, i.e. typing of all local, international and confidential correspondence, filing. Assisting with the running of database which was based on the Q & A database. Making Travel arrangements. Assisting other Directors wherever possible. Organisation of office functions. Assisting Sales department. Client liaison. Assisting with the running of the company computer network when the staff developed problems. Designing and creating all the… Show more Tour Operator company.All secretarial functions, i.e. typing of all local, international and confidential correspondence, filing. Assisting with the running of database which was based on the Q & A database. Making Travel arrangements. Assisting other Directors wherever possible. Organisation of office functions. Assisting Sales department. Client liaison. Assisting with the running of the company computer network when the staff developed problems. Designing and creating all the advertising flyers that would go out to all the travel agents advertising the specials that we were offering at any given time. I would do all these flyers on PageMaker which is a Desktop Publishing software package. Assisting with the compilation of the brochures. Show less

I developed the computerised sales reports on Microsoft Excel. On a monthly basis I would put together the sales reports, which consisted of 14 sales persons and then the sales reports for the hotels. All general secretarial functions. Sports group reservations. International correspondence. Minutes of meetings. Assisting Reservations Manager where needed.

Royal Swazi Airways was the national airline of Swaziland.All general secretarial functions. Client Liaison, reservations and ticketing on the Sita system. I would assist the General Manager with the Costing and Estimating of the holiday packages that we offered. I would also be required to do airport duties from time to time which would entail making sure that the passengers got onto the plane and was required to sort out any problems that may have arisen. Travel arrangements.… Show more Royal Swazi Airways was the national airline of Swaziland.All general secretarial functions. Client Liaison, reservations and ticketing on the Sita system. I would assist the General Manager with the Costing and Estimating of the holiday packages that we offered. I would also be required to do airport duties from time to time which would entail making sure that the passengers got onto the plane and was required to sort out any problems that may have arisen. Travel arrangements. All general correspondence. Solving of client complaints. Ordering of stationery that was required for the office and control of petty cash. Show less

Winley Trading is a company based in Hong Kong. They do dinnerware from China, which is exported all over the world.All general secretarial duties. Client liaison. Organising of sales meetings, typing, filing. Travel arrangements. Calling on clients. Taking orders from clients. Liaison with shipping department. Solving client complaints.

Answering of switchboard, taking care of reception area, typing of letters and quotations. Doing mail shots, client liaison, faxing and attending to customer queries.