Andrea Perryman Email and Phone Number

Demonstrated a high level of organizational skills by scheduling incoming referrals for several different medical specialties. Acquired necessary medical records and documents for patient charts by communicating via telephone or fax. Maintained strict confidentiality with regard to patient information. Scanned and indexed documents into the EMR system. Obtained prior authorizations from the patient’s insurance company for future appointments.

Performed efficient check-in/out process, including updating patient demographics, verifying insurance, and payment processing. Established new patient charts and scanned documentation before and after appointments into the EMR system. Collected bad debt balances on patient accounts. Worked directly with the physicians, ensuring all office visits were coded correctly and all charges were entered correctly to ensure maximum payment reimbursements. Efficiently worked coding and billing workques. Obtained insurance authorizations for future appointments.

Coordinated schedules for the front office staff. Responsible for maintaining the onsite pharmacy. Created referrals and obtained prior authorizations. Ensured that all billing invoices were paid and reconciled in a timely manner. Responsible for ordering and stocking all necessary office supplies. Requested outside records from other facilities to ensure the physicians had the correct and most up-to-date information to prepare for the patient’s upcoming appointment. Verified insurance eligibility and obtained prior authorizations through the use of Availity.

Greeted and welcomed patients in person and on the phone; answered and directed inquiries to designated departments. Acquired necessary medical records and documents for patient charts by communicating via telephone, fax, or in person with other office locations. Verified insurance through the use of Availity.