Manage third party orders for the northeast region of uBreakiFix. Create and monitorexcel reports to make sure all parts are received in a timely manner to avoid shrink.Ensure all stores are meeting company goals. Used cost-cutting strategies to save thedivision $1M by monitoring spending. Fostered relationships with different vendors toget RMAs approved and submitted in a timely manner. Oversee and communicate dailywith the northeast region comprised of 42 locations.

Managed 5 locations. Achieved financial objectives by controlling the controllables,analyzing metrics and driving sales. Motivated store teams while holding themaccountable for the performance expectations. Provided coaching sessions to continueand foster growth. Identified potential customers and built/nurtured relationships withbusinesses. Trained technicians on repair of multiple different electronic devices, frommobile phones, computers, tablets and more.

Monitored sales activities and feedback surveys to ensure customers receive satisfactoryservice. Identified trends/opportunities and developed strategies for clients to driveoperational performance consistent with their company goals. Review contracts, client’sprofile, business cases, vendor list and conduct introductory and implementation callswith clients to review and provide recommendations for improvements. Partnered withleadership daily of all issues that arise from the clients/customers. (Call