At HNTB, we are harnessing the power of collaboration and innovation to establish a new vision for the future of mobility across our country. You don’t have to look far to see our impact. For more than a century, HNTB’s spark has connected people and places, expanded opportunity, and left a lasting impact on our communities. Our culture of integrity and inclusion, combined with groundbreaking solutions, has affirmed our reputation and positioned our firm as the industry leader in delivering extraordinary value. When you join HNTB, you are joining an employee-owned firm founded on the values of integrity, collaboration, personal accountability, respect for others, and the development of all employees. We are committed to the continual improvement of an inclusive and diverse workplace. We encourage our employees to bring their whole and authentic selves to work, provide them a meaningful welcoming environment where they are valued, celebrated and respected. Diversity of thought and unique perspectives drives innovation, engagement and retention, which makes HNTB better and brings value to our clients and our communities.

The Program Assistant focuses on science leadership to advance food & agricultural research and its application. Program interactions with colleagues, customers, and other stakeholders are consistent with the principles in USDA's Civil Rights Statement, and with all related anti-discrimination laws, regulations, and USDA policies. I coordinate travel for colleagues and panelists, process honorarium payments, and provide support for program staff.

Performed and managed a variety of activities in direct support of organizational commander, directors, and senior leaders. Included are office management duties, such as preparing and distributing correspondence, tracking suspenses, managing workflows and electronic content sites, maintaining organizational and individual calendars, managing electronic mail systems, supporting meetings, publications and forms duties, ensuring format, coordination, and availability to customers; administrative support for human resource programs, including personnel rosters, evaluations, decorations, supervisory data, orders, in-/out-processing personnel and manpower authorization requests; executive support for General Officers and Senior Executive Service civilians, such as arranging travel and lodging, coordinating itineraries, preparing trip folders, managing recognition/special ceremonies, coordinating gifts, and managing guest lists; and postal/official mail functions, such as accepting and preparing items for mailing, distributing incoming mail, maintaining postal records, selling money orders, and checking manifests.

Executed war and peacetime movements of cargo and passengers per AFI, FAA, and AMC standards. Supervised and trained airmen in duty tasking. Lead, coordinated resources, and terminal operation activities for on-time mission status and superior customer service.

Responsible for service request investigation and resolution (supporting internal and external clients), developing educational materials for associates and clients, defining user needs and solution-specific testing. As a Support Analyst, I investigate, analyze, and provide comprehensive solutions for service requests utilizing applicable monitoring and troubleshooting tools. I prioritize and manage a work queue, provide troubleshooting support and knowledge transfer for associates, maintaining awareness of current solution functionality and its relationship to solution specific database tables. Adherence to client access, quality standards, and client notification policies and procedures is a primary function of role. In this role, I am accountable for communicating and working directly with the client to resolve key issues.

Created reports, conducted internal audits to ensure data integrity, maintained data integrity, numerous clerical duties, customer service, conducted system maintenance and assisted system users with enhancements through variances in system design and functionality.

Collected and monitored aircrew and aircraft debriefing data for aircraft valued at $81 OM. Compiled, produced, and dis­seminated daily U-2 mission records to command agencies. Reported negative aircraft performance trends to leadership and initiated aircraft historical data record referrals. Managed, inspected, and maintained equipment and tools estimated at $12.SM to support over 3,000 annual sorties. Issued and controlled a 134-line item hazardous materials account and storage facility valued at $175K. Performed, supervised, and managed a variety of mechanical operations on the U-2 Dragon Lady.