Andrea Ranieri Email & Phone Number

Bari, Puglia, Italia

• Responsible for the overall performance, development and operational delivery for up to 200 associates and direct line management of over 8 Managers, with proven records of MoM and YoY improvements• Coaching and supporting Managers to build a work environment where associates are engaged and feel a positive sense of achievement about their role in delivering world class service• Working with key support functions such as Capacity Planning, Human Resources, Training and Quality to review performance trends and opportunities and take continual action to improve the service level and quality of performance• Cooperating with recruitment team on high volume hiring (up to 500 New Hires per year) and direct hiring of Mangers• Leading and executing cross-functional Projects/Initiatives at EU and WW level

Italia

• Leading a team of 5-8 Team managers to perform at their best and promote and stimulate a local diversity, health and safety culture• Collaborated closely with other departments (HR, Quality, Finance, IT) on staffing, schedules and performance levels• Conducted meetings to define smart goals, cost control, minimize errors and ensuring a great customer experience

Trn1 (Turin Area - Italy) & Dpu1 (Bari Area - Italy)

• Leading an operations team composed of Managers, Team Leads, Associates and Key Roles, monitoring daily overall site and people performance• Oversee operations and delivery, focusing on successful order fulfillment, to continuously delight Amazon customers• Being a pioneer in the launch of the first MOD (Manufacturing on Demand) center (TRN2) of SEU• Obsessed by KPI’s metrics, diving deep to find root causes quickly, to drive everyday improvements and growth• Manage relationships with vendors

North West Of Italy

Member of the "Grow@Hilti" program• Grow a loyal customer base within a defined territory through outside, business-to-business, face-to-face sales, services, consulting and assistance• Participate in construction industry trade organizations to build relationships and networks• Management and organization of loyal customers through CRM • Analyze Excel report data and develop Business Plans to effectively maintain and grow customer sales and loyalty• Read, understand and analyze construction documents at a Hilti relevant level • Use time management and scheduling software to prioritize and maximize territory potential• Leverage multiple sales channels to maximize territory revenue• Demonstrate Hilti products and services to customers on active jobsites• Utilize consultative sales techniques (needs based selling)• Obtain appointments with decision makers at construction/ industrial companies• Work across multiple departments to be a successful Account Manager (logistics, finance, marketing, technical services, customer service)

Milano, Italia

• Internship activities as BIM Engineer of the design team. Implementation of "Abitare in Maggiolina" project, consisting in a new housing development site in Milan, with BIM tools• Thesis workshop developed around the themes analyzed during internship activities, concerning the BIM and its potentialities applied to a real case

Master Of Science In Building Engineering, 107/110

• Thesis: "Implementation of Project Management activities through BIM methodologies: Development of a Technology-Spatial coding.

Athens Programme, Models For Water Resources Management, 9/10

The "ATHENS Programme" is a one week exchange session, by a network of European higher technology education institutions

Exchange Period

"Erasmus+" Exchange Program

Bachelor Of Science In Building Engineering, 105/110