Andrea S. Ortiz

Andrea S. Ortiz Email and Phone Number

UX | Interaction & Content Design | User Centred Design @ Department for Education
london, england, united kingdom
Andrea S. Ortiz's Location
United Kingdom, United Kingdom
Andrea S. Ortiz's Contact Details

Andrea S. Ortiz work email

Andrea S. Ortiz personal email

n/a
About Andrea S. Ortiz

Designer with skill in user experience (UX) design, interaction design, content and service design. Currently working at Made Tech as a User-Centred Designer for technology deliveries in the public sector.

Andrea S. Ortiz's Current Company Details
Department for Education

Department For Education

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UX | Interaction & Content Design | User Centred Design
london, england, united kingdom
Website:
education.gov.uk
Employees:
9933
Andrea S. Ortiz Work Experience Details
  • Department For Education
    Interaction Designer
    Department For Education Oct 2024 - Present
    Working with the Department for Education on a private Beta for a service due to go live in UK schools in 2025.
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  • Made Tech
    Snr. Designer (Department For Culture, Media And Sport)
    Made Tech Feb 2024 - Present
    Working with user researchers and data specialists to understand the needs of users and improve the data exchange between the department and organisations that receive support.
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  • Made Tech
    Designer (Ixd & Content Design), Ucd
    Made Tech May 2022 - Present
    United Kingdom
    Identifying, mapping and documenting user needs.Creating and reviewing content at all stages of the end-to-end user journey.Working with researchers and using insights to create designs.Working with stakeholders to fulfil briefs and achieve objectives.
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  • Made Tech
    Ux Designer (Dluhc)
    Made Tech Sep 2023 - Jan 2024
    Project commissioned by DLUHC with a focus on enhancing the matching process for community sponsorship. Our goal was to meet the unique needs of charities involved which we uncovered though user research.I designed the app for charities to find refugee families fleeing Afghanistan which are eligible for the community sponsorship scheme. I worked with a Microsoft expert to build an app on PowerApps from my designs to be tested before going live.Outcomes: wireframes and prototypes, service maps, user testing, app
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  • Made Tech
    Service Designer, Department For Levelling Up, Housing & Communities (Dluhc)
    Made Tech Apr 2023 - Sep 2023
    Working with DLUHC to understand the 'as-is' journey and create a 'to-be' journey for users in the building safety industry. Assisted with user research, interviewed stakeholders and facilitated sessions to produce maps, storyboards and recommendations for DLUHC around building safety.
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  • Made Tech
    Designer, Government Digital Service (Gds)
    Made Tech Feb 2023 - Apr 2023
    Outcomes: defined problem, identified pain points and user needs, user testing and a service management strategy with clear steps to follow and tool recommendations. Prototype concept to explore further in Alpha.An eight-week discovery to understand the needs of GDS departments when they carry out service management. We collaborated across workstreams to make sure we were always in line with the overall project aim which was to understand ‘horizontal elements of GDS - cyber security, professions and central tools/service management'.
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  • Made Tech
    Designer, Ministry Of Justice Uk
    Made Tech Dec 2022 - Feb 2023
    Outcomes: defined problem, identified pain points and user needs. Service map and prototype concept to explore further in Alpha.A five sprint discovery to understand the needs of people in the private renting sector facing the possibility of eviction.
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  • Sistem Uk
    Designer
    Sistem Uk Mar 2023 - May 2023
    Iteratively designing a new website for SiSTEM, to increase engagement.Outcomes: high fidelity interactive prototype, defined user needs, a design system, website architecture, consistent design and recommendations on next steps, including User Research and accessibility considerationsThe main user need for the target users was to stay connected with SiSTEM.SiSTEM is a platform which connects women in STEM and their aim was to have a central space for users/their community to keep in touch and up to date with SiSTEM.
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  • Ardent Theatre Company
    Board Trustee
    Ardent Theatre Company Sep 2018 - Mar 2023
    London, England, United Kingdom
    I provide support on digital strategy and diversity and inclusion. The non-profit company is dedicated to championing actors from underrepresented communities.
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  • Freelance
    Digital Consultant And Brand Strategist
    Freelance Sep 2017 - May 2022
    London, United Kingdom
    Digital communication with a focus on content design, digital marketing and social media. Clients ranging from arts organisations, charities and private individuals.SEO, community engagement, copywriting, content production, editing, publishing, social listening.
  • Freelance
    Social Media And Digital Marketing Workshops
    Freelance Jun 2019 - Aug 2021
    London, England, United Kingdom
    Delivering workshops to recent graduates building careers in entertainment. Topics: brand building, digital marketing and social media.
  • Casa - London'S Festival Of Latin American Arts
    Social Media Manager And Pr
    Casa - London'S Festival Of Latin American Arts Jun 2017 - Nov 2017
    London, United Kingdom
    Grew the social channels from under 100 followers to 1000+ in a quarter and doubled engagement from the previous festival.Google Adwords, press releases, newsletters, proof reading, drafting copy. Instagram, Facebook, Twitter, Mailchimp, Eventbrite, Microsoft packageSkills – PR, Marketing, Advertising, Event coordination, Social media, Spanish
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Andrea S. Ortiz Education Details

Frequently Asked Questions about Andrea S. Ortiz

What company does Andrea S. Ortiz work for?

Andrea S. Ortiz works for Department For Education

What is Andrea S. Ortiz's role at the current company?

Andrea S. Ortiz's current role is UX | Interaction & Content Design | User Centred Design.

What is Andrea S. Ortiz's email address?

Andrea S. Ortiz's email address is an****@****ech.com

What schools did Andrea S. Ortiz attend?

Andrea S. Ortiz attended Coursera, University Of Southampton, Digital Marketing Institute, Udemy Alumni, Content Design London.

Who are Andrea S. Ortiz's colleagues?

Andrea S. Ortiz's colleagues are Jim Moore, Lourdes Rodriguez, Patience Koloje, Charlton Marcie, Thé Tulloch, Mahabir Mehta, Meranda V. Thomas.

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