Having worked in the managed travel industry for over 35 years, always in customer-facing roles in operations, sales and, 15 years, consulting, I lead Atriis' customer solutions and success management team since 2022. I advocate that individuals - led by technology, convenience and lack of time - will play a key role in the managed travel of the future. Atriis has proven with its solutions that our digital booking platform is much more than just an OBE, but a fully connected marketplace for TMCs, companies and service providers to help the individual (booker, agent, traveler) do just that!