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Andrea Siemon Email & Phone Number
Senior Quality Manager
at
TaskUs
1 work email found
@vroom.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Quality Manager
Location
Greater Phoenix Area, United States, United States
Company size
Who is Andrea Siemon? Overview
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Quick answer
Andrea Siemon is listed as Senior Quality Manager at TaskUs, a company with 442 employees, based in Greater Phoenix Area, United States, United States. AeroLeads shows a work email signal at vroom.com and a matched LinkedIn profile for Andrea Siemon.
Andrea Siemon previously worked as Assistant Director, Quality Management at Bridgecrest and Quality Assurance Program Manager at Dandy. Andrea Siemon holds Art History / Museum Studies from Arizona State University.
Company email context
Email format at TaskUs
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{first}.{last}@vroom.com
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AeroLeads found 1 current-domain work email signal for Andrea Siemon. Compare company email patterns before reaching out.
Profile bio
About Andrea Siemon
🏆 As a professional: I have significant experience in Tech Startups, and was an original Carvana employee where I helped to shape the customer service voice and company brand. I am driven by my passion for building and scaling CX Quality Programs. With a keen interest in understanding customer sentiment, I have successfully led Voice of the Customer initiatives, conducted comprehensive CSAT/NPS analysis, and implemented effective churn reduction measures. My commitment to enhancing the customer experience through data-driven insights and strategic actions sets me apart. I am eager to leverage my expertise and contribute to organizations seeking to optimize customer satisfaction and loyalty. I’m a quick learner and thrive in fast paced environments. Let’s chat! 🕵️♀️Skilled at: Quality Management · Customer Experience · Customer Journey Mapping · Contact Center Management · Content Management · People Leadership · Continuous Improvements · Coaching and Development · Project Management · BPO Management · Strategic planning · E-commerce · Salesforce Lightning · Tableau✈️Outside of work, I love to travel (particularly to visit art museums and galleries!) dogs, and cheese 🌵Based out of Scottsdale, Arizona - Open to Onsite, Hybrid, and Remote Positions
Listed skills include Auditing, Presentation Skills, Customer Experience, Data Analysis, and 4 others.
Current workplace
Andrea Siemon's current company
Company context helps verify the profile and gives searchers a useful next step.
Taskus
8 roles
Andrea Siemon work experience
A career timeline built from the work history available for this profile.
Assistant Director, Quality Management
Current
Oct 2023 - Present
Quality Assurance Program Manager
Identified major compliance gaps and worked to fully remediate within 6 months. Sourced compliant SaaS providers for QA software within first 90 days and oversaw change management for complete company rollout. Facilitated weekly NPS, CSAT and Voice of the Customer analysis that was shared with Executive Leadership for review. Managed a team of 5 that.
Sep 2022 - Jun 2023
Quality Assurance Manager, Customer Experience
Established CX QA Team with very limited resources and budget. Key member in initiatives to increase NPS Score by 76% in 12 months. ScaledCX QA Program to all internal and BPO agents. Conducted weekly calibration sessions to ensure consistency and accuracy across all groups. Reported back on KPI trends and oversaw team of 5 to ensure that weekly/ monthly.
May 2021 - Sep 2022
Team Lead, Quality Control
Oversaw a team of 14 QC Analysts to ensure that daily / monthly output was being met. Facilitated bi-monthly sessions with Team Leaders to provide specific team coaching packages to mitigate financial risk to the business. Partnered cross functionally to ensure that internal workflows were efficient and worked to remove blockers as needed
Feb 2020 - Apr 2021
Senior Specialist, Quality Control
As Carvana's sales began to grow year over year, I was promoted again to lead the Quality Control Team, where we would audit Carvana Financing deal jackets to mitigate business risk and ensure consistency. I was the single point of contact for Ally Financial Compliance workflows, where I would answer any questions regarding discrepancies. Reported to.
Aug 2019 - Feb 2020
Quality Assurance Analyst
After 3 years as an original frontline Customer Advocate, I was promoted as an initial member of the CX Quality Assurance Team where we developed Carvana's QA scorecard and agent Quality KPIs and strategy to grow business sales. During my time in this role, we scaled the QA program to cover 70 agents to over 600. As part of this role, I was responsible for.
Jun 2016 - Aug 2019
Advocate I - Iii
Member of the first 40 employees as an early stage startup. Handled all customer interactions as the relate to any purchase or financing stage at Carvana.com. Key member of defining Carvana's Customer Service voice. Worked to quickly identify customer issues and sought speedy resolutions.
Mar 2013 - Jun 2016
Team & coworkers
Colleagues at TaskUs
Other employees you can reach at bridgecrest.com. View company contacts for 442 employees →
JP
Justin Powell
Colleague at TaskusPhoenix, Arizona, United States, United States
View →
JS
Jeremy Sotomayor
Colleague at TaskusSan Tan Valley, Arizona, United States, United States
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MA
Magen Allen
Colleague at TaskusArlington, Texas, United States, United States
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AP
Anthony Petlicki
Colleague at TaskusGilbert, Arizona, United States, United States
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MM
Maurane M. Aneck
Colleague at TaskusPhoenix, Arizona, United States, United States
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PD
Patrick Duff
Colleague at TaskusMesa, Arizona, United States, United States
View →
AD
Alex Davison
Colleague at TaskusTempe, Arizona, United States, United States
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TS
Tiffany Santini
Colleague at TaskusGreater Phoenix Area, United States
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TV
Taimisha Vanzandt
Colleague at TaskusMansfield, Texas, United States, United States
View →
RP
Rosemary Parker
Colleague at TaskusFort Worth, Texas, United States, United States
View →
Justin Powell
Colleague at TaskusPhoenix, Arizona, United States, United States
View →
JS
Jeremy Sotomayor
Colleague at TaskusSan Tan Valley, Arizona, United States, United States
View →
MA
Magen Allen
Colleague at TaskusArlington, Texas, United States, United States
View →
AP
Anthony Petlicki
Colleague at TaskusGilbert, Arizona, United States, United States
View →
MM
Maurane M. Aneck
Colleague at TaskusPhoenix, Arizona, United States, United States
View →
PD
Patrick Duff
Colleague at TaskusMesa, Arizona, United States, United States
View →
AD
Alex Davison
Colleague at TaskusTempe, Arizona, United States, United States
View →
TS
Tiffany Santini
Colleague at TaskusGreater Phoenix Area, United States
View →
TV
Taimisha Vanzandt
Colleague at TaskusMansfield, Texas, United States, United States
View →
RP
Rosemary Parker
Colleague at TaskusFort Worth, Texas, United States, United States
View →
1 education record
Andrea Siemon education
FAQ
Frequently asked questions about Andrea Siemon
Quick answers generated from the profile data available on this page.
What company does Andrea Siemon work for?
Andrea Siemon works for TaskUs.
What is Andrea Siemon's role at TaskUs?
Andrea Siemon is listed as Senior Quality Manager at TaskUs.
What is Andrea Siemon's email address?
AeroLeads has found 1 work email signal at @vroom.com for Andrea Siemon at TaskUs.
Where is Andrea Siemon based?
Andrea Siemon is based in Greater Phoenix Area, United States, United States while working with TaskUs.
What companies has Andrea Siemon worked for?
Andrea Siemon has worked for Taskus, Bridgecrest, Dandy, Vroom, and Carvana.
Who are Andrea Siemon's colleagues at TaskUs?
Andrea Siemon's colleagues at TaskUs include Justin Powell, Jeremy Sotomayor, Magen Allen, Anthony Petlicki, and Maurane M. Aneck.
How can I contact Andrea Siemon?
You can use AeroLeads to view verified contact signals for Andrea Siemon at TaskUs, including work email, phone, and LinkedIn data when available.
What schools did Andrea Siemon attend?
Andrea Siemon holds Art History / Museum Studies from Arizona State University.
What skills is Andrea Siemon known for?
Andrea Siemon is listed with skills including Auditing, Presentation Skills, Customer Experience, Data Analysis, Risk Assessment, Museums, Employee Training, and Underwriting.
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