• Responsible for the largest states Medicaid coverages. Handled all aspects related to enrollment, new products and upgrading existing products. • Served as Project Manager for California Medicaid enhancements related to new products and federal guidelines. • Created several process improvements, saving the company over $1 million in fees and processing costs.• Was responsible for developing and presenting customized reports and processes to the clients/states. • Served as a subject matter expert for Wellpoint Mainframe system; actively participated in User Acceptance Testing for all Wellpoint releases.

• Was responsible for WellPoint/Anthem’s largest clients with enrollment over 200,000 lives. • Served as Project Manager for transferring business from transiting clients membership internal systems to WellPoint’s Core System. • Received awards for process improvements and transitioning enrollment from competitor’s systems to WellPoint/Anthem’s core system. • Received the WellPoint’s Presidential Award for excellence (one of ten individual awards out of 20,000 employees) for establishing a new electronic enrollment department with process improvements and establishing a collaborative environment with the IT Department.• Trained individuals and departments in the Wellpoint Mainframe tools and change processes. Responsible for writing and presenting training manuals for the Billing and Eligibility Departments.