Supporting communities & clients that live locally & remotely as well as being hospital based & SIL accommodation with disability support equipment to live actively day to day.

Day to day running of office, phone based customer support. Manage admin requests from Support Coordination Team. Create referrals, requests for clients health support, purchases of sensory items & assistive products that clients may need that may be suggested by the Occupational Therapists. Deliveries to clients homes, liasing with foster parents & clients. Data entry, documentaion, organising events. Liasing with a wide range of stakeholders, community services, government agencies, customers, clients & service providers & NDIS. Handling of delicate & confidential information & documentation. Following all NDIS protocols. Conversing with First Nations people where English is not their first language and some who are non verbal. Being aware of basic human rights for our clients.

Casa Services is a registered National Disability Insurance Scheme (NDIS) provider with over 40 years of caring in the NT. They are about giving people with disability choice & control. I managed the front of House Administration to ensure smooth running of the office. Coordination of all SIL Houses & fleet of cars for staff & community services. Building relationships with all clients with disability & mental health issues & working with all stake holders to support the client. Working with 150 staff & also First Nations people in town & at remote locations. Coordinating client & company celebrations. Setting up of all new houses for clients & all purchases that are required to run a house. Day to day admin & support to all COS. All maintenance required for the office & all of the houses. Meet the require quality standards that is expected to run a company as busy as Casa smoothly. Maintain data base records, support all COS & staff with any assistance they require. Able to communicate with non verbal people & people where English is not their first language.

Casual Work, Community Services, Mbantua Gallery Alice Springs.

Studied Community Services & worked casually.

Originally started with Fletcher Insulation as a customer service officer in 2006. In July 2011 was promoted to Customer Service Supervisor to start a new division within Fletcher insulation for the supply and fit of insulation in new homes. New MYOB computer system. Day to day running of office, conversing with supervisors, installers on a day to day bases. Orders, invoicing, credits, cash sales etc.

SAP . Sales /purchase orders,/ cash sales in relation to insulation. Builders schedules, daily invoices, liasing with builders n supervisors. All administration in day to day running of a customer service area. Movement of stocks, stock forecasting, transport liasing, credit claims, technical enquiries.

SAP processing, stock control, liasing with paper mills & machine planners, transport, credit and stock returns, stock enquiries, paper conversion any day to day general administration, telephone enquiries.

Sap/day to day secretarial admin duties for Victoria, S.A., Tasmania Region. Accounts receivable, forecasting customer requirements , stock control transfers, cash sales, liaising with production/mill staff /transport. Complaints, returns, credit claims. Technical enquiries, opening new accounts . Co-coordinating customers artwork for new designs of food products.