Andrea Szyfer Email and Phone Number

⦁ Led teams of 18-35 employees to increase sales, drive company initiatives and improve community relationsImproved operations through efficiency, by identifying employee strengths and weaknesses, and designing protocols and procedures that followed company directives but also allowed employees operational freedom⦁ While in Kalispell, MT, improved sales by 100% over the course of 5 years, reduced shrink to company expectations and became largest and most profitable store in RegionManaged store employees successfully in fast-paced environment through proactive communication and positive feedback.⦁ Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.⦁ Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.⦁ While in Fredericksburg, TX, opened a brand new store, directed a group of 18 individuals who had never met to work together as a team, improved store sales to beat projections over the course of two years, and improved shrink to beat company expectations⦁ While in Idaho Falls, ID, worked with a young team to develop strong work ethics, develop management skills and continuing to improve the store's metrics to meet company expectations⦁ Other positions held within Natural Grocers include Assistant Store Manager, Vitamin Manager, Body Care Manager and Cashier

⦁ Accurately entered information from several thousand inspections into client's web-based database⦁ Met strict monthly and weekly deadlines⦁ Entered numerical data into databases with speed and accuracy using 10-key pad⦁ Organized, sorted and checked input data against original documents

⦁ Created and maintained Student Records Electronic Database⦁ Re-designed the policy for the Family Reimbursement Program, including maintenance of 1,500 accounts⦁ Organized a system for maintaining accurate data within three databases⦁ Coordinated with Enrollment Team for computer ordering, family reimbursements and State Funding⦁ Coordinated with Business Department for expense reports, payroll and other miscellaneous⦁ Coordinated with Corporate Office in Virginia for computer orders, tracking and student withdrawals⦁ Organized the 2006 Annual K12 Conference hosted at the COVA offices⦁ Scheduled and organized on-site and off-site conferences, Board Meetings and other events, including hotel accommodations for out of town guests⦁ Took minutes for school Board Meetings, as well as communicated with Senior Administration and Board Members⦁ Assisted the Head of School with various projects

Maintained several thousand files housed on-site and off-site Coordinated with attorneys/paralegals/secretaries to deliver/store files Maintained electronic file database Created file structure for new cases

Greeted clients and vendorsMaintained 6 phone linesScheduled conference rooms/appointments for attorneysAssisted with billing of clientsAssisted with ordering suppliesData entry and other duties requested by attorneys/paralegals/secretaries