Property Hospitality Administration, Management Strategy & Development.
GOP optimisation, revenue growth, SC&M, Quality, Customer satisfaction, Organisation/HR, Cost & Supply, F&B, Winery, Budgeting, Legal & Compliance, Relations with local authorithies, Social responsibility.

Achievements by Golfo del Sole Swiss Hotel & Holiday Resort in the past decade 2006-2017:

- Increased GOP by 269% in the decade and 7,3% vs 2016 (from initial 4,2% to last 29,7%)
- Company commercial and image relaunch
- Increased Room Revenues by 65% in the decade, 3,7% vs 2016, thanks to successful commercial strategy
changing business mix to more profitable segment Individuals – family, couples, MICE
- Increased REVPAR by 155% in the decade, 5,3% vs 2016
- Cost controlling (reduced by 9,4% in the decade and 0,4% vs 2016)
- F&B Profit increased by 4,3% vs 2016, achieving an overall profitability of 28,1% (exceptional result for the
Italian market)
- Development of the Resort from 3 to 4*sup. including the complete refurbishment of the Hotel,
Bungalows on the beach and holiday apartments
- Creation of new Trattoria Main Restaurant, Beach Bar and Mini and Kids-Clubs concepts, repositioning the
resort as the best family beach-holiday destination in Tuscany;
- Increase of Customer Satisfaction ratings from initial fair to present great (p.e. Booking.com 6,3 to 8,3)
- Introduction and maintainment of certified quality standards (ISO, OHSAS, Swiss Tourism Board)
- Introduction of a modern reporting system under the international Uniformed System of Account standards
- Introduction of an innovative staff rewarding plan (MBO/ICP)
- Social Responsibility: effective contribution and support to several local volunteers associations such as
Fire brigade, Red Cross, elderly association, Caritas, Kiwanis, Rotary, Lions and many others.