Andrea Valencia Email and Phone Number

● Report to the Director of the company development and execution of consumer facing marketing collateral including print media, social media, consumer websites and product catalogues. ● Create and control digital marketing campaigns oriented to increase sales as well as weekly advertisement budgets.● Assist with promotional activities.● Customer support as well as after sales service.● Assist the business director on the planning, implementation, and coordination of local campaigns.● Write reports, company brochures and similar documents.● Conduct market research to understand the target of the brand and competitors.● Help identify marketing trends and key opportunities for innovation.● Management of the company social media, website updates and product inventory.● Support in developing communication strategies for Product launches and Brand campaigns.● Collaborate with Marketing managers on the planning, implementation & coordination of local campaigns.

● Ensure that all patron’s orders are fulfilled to a high standard● Till cash ups and close procedures at closing time● Ensured all the venue was clean and tidy and all health and safety procedures were adhered to.● Always give excellent customer service● Serving alcoholic and non-alcoholic beverages and making suggestions to customers when needed.

● Welcome customers to the shop and assist with purchase decisions.● Arrange the products as per merchandising standards and handle the payment using cash, cards, or gift certificates. ● Dealing with customer complaints and customer refunds.

Greeted arriving guests, welcomed them into the establishment, ensuring their comfort and service. Satisfaction - Responsible for organizing the flow of customers coming to the restaurant, checking availability of tables , spaces, shifts of waiters and reservations in general.Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Give excellent customer service at all times

Professional fashion advising and recommending to clients about the types, styles and colors of clothing that would most flatter them. Styling customers and providing an exceptional customer service Dealing with customer complaints and customer refunds.

Supervise and coordinate activities of workers in the restaurant. Ensured a smooth and efficient operation of Seasonal Tastes Restaurant, practicing managerial principles in order to achieve departmental goals in terms of guest satisfaction and financial targets.Monitoring standards of service and hygiene.Managed the planning of events and meetings including negotiations and logistics coordination and responsible for orientation and training of new employees.

Information confirmation to subsequently assign customer prospects to managers. Evaluate information. Support the company's logistics event as well as support management requirements. Inventory and control advertising material.