Andrea Valletta

Andrea Valletta Email and Phone Number

Head of Customer Success @ magnews
Bologna, IT
Andrea Valletta's Location
Bologna, Emilia-Romagna, Italy, Italy
Andrea Valletta's Contact Details

Andrea Valletta work email

Andrea Valletta personal email

About Andrea Valletta

I am Head of Customer Success at Diennea, leading a team of CSMs to create the best customer experience for the Magnews product.Previously, I was a Product Manager at Genegis for 5+ years working with market leader companies and developing a compelling SaaS platform with both desktop and mobile user interface.My unique skills brings a blend between UX design, business and a technical background.I have a strong business orientation, and enjoy understanding customer needs and pain points to formulate product requirements and reinforce a product strategy and culture. I have experience in product design, UX design, product management, prototyping, wireframing, usability testing and storytelling.In my free time, I enjoy reading about UX and design, and speaking about design related topics.If you are interested in talking, please send me a message to connect.

Andrea Valletta's Current Company Details
magnews

Magnews

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Head of Customer Success
Bologna, IT
Website:
magnews.it
Employees:
27
Andrea Valletta Work Experience Details
  • Magnews
    Head Of Customer Success
    Magnews
    Bologna, It
  • Diennea
    Head Of Customer Success
    Diennea Sep 2021 - Present
    * Management of partners' whole life cycle* Coordinate the project execution for partners* Contribute to the product development defining short-mid term roadmap objectives
  • Diennea - Magnews
    Head Of Project Management
    Diennea - Magnews Oct 2018 - Sep 2021
    Faenza
    Manage a team of 6 tech & digital project managers* Promoted a knowledge base to maintain project documentation, best practices and guidelines for project management* Adopted an Agile approach - in addition to traditional ones - to manage projects, focusing on values and objectives* Sponsored the factorization and reuse of components (integration / custom logic) for end customers, to be delivered as APPs on top of the platform
  • Diennea - Magnews
    Technical Project Manager
    Diennea - Magnews Jun 2017 - Oct 2018
    Faenza
  • Gesp Srl
    Product Manager
    Gesp Srl Apr 2013 - Jun 2017
    Bologna Area, Italy
    Built from scratch a new business division and new SaaS platform for route planning and monitoring, and won key contracts with market leader companies.Responsibilities:* Identification of product requirements and medium-long term evolution strategy to meet market needs* Managing customer relationship with large account* Sourcing technology partners, with focus on maintaining and evolving the collaboration* Leading the development team, with an Agile approach based on Scrum
  • Gesp Srl
    Project Manager
    Gesp Srl Jan 2012 - Mar 2013
    Bologna Area, Italy
    Project Manager for GIS e Utility projects (Snam Rete Gas, Wasco - St. Lucia)Actively involved in cross-functional teams tendering for national and international contracts.
  • Gesp Srl
    Software Designer
    Gesp Srl Dec 2010 - Dec 2011
    Bologna Area, Italy
    Developed for Eni ICT the system integration between Scada system which supervises gas network Transmed (Tunisia) and Simone modeling package, in order to support simulation and optimisation of gas transport.
  • Finsoft Srl
    Consultant
    Finsoft Srl Dec 2008 - Dec 2010
    Bologna Area, Italy
    Application maintenance of railway diagnostic system at Alstom
  • Nemsys
    Product Manager
    Nemsys Sep 2005 - Dec 2008
    Nemsys, national market leader in logistics, is specialized in developing optimization systems and decision support systems.• Designed and delivered the major release of a product which currently accounts for 70% of the company turnover. • Achieved substantial reductions in the costs for project startup, introducing new solutions to minimize software customising periods and integration with informative system.• Directed a team of 6 analysts-programmers.• Defined guide lines to develop and evolve all company softwares.
  • Nemsys Srl
    Software Developer
    Nemsys Srl Jun 2002 - Aug 2005
    Bologna Area, Italy
    • Developed in C++ a cartographic engine, used by all Nemsys software, to manage vectorial map at highest resolution, such as satellite systems (mar 05 - sept 05)• Project managed and developed client server multithread architecture used by all Nemsys systems, developed in C++ and database on SQL Server 2000 (jan 04 - dec 04)
  • Mathematics Department, University Of Bologna
    Software Developer
    Mathematics Department, University Of Bologna Jan 2002 - Jun 2002
    Collaboration with the Department of Mathematics on a number of research programmes.Technologies : Visual Fortran, C++, CPLEX, Vehicle Routing Algorithms

Andrea Valletta Skills

C# .net Microsoft Sql Server Software Development Databases Wpf Sql Project Management Visual C++ Visual C# C++ Oracle Programming Visual Studio Mysql Linq Oracle Sql Database Integration Xml User Experience Software As A Service Mockups Web Development Microsoft Office Fleet Management

Andrea Valletta Education Details

Frequently Asked Questions about Andrea Valletta

What company does Andrea Valletta work for?

Andrea Valletta works for Magnews

What is Andrea Valletta's role at the current company?

Andrea Valletta's current role is Head of Customer Success.

What is Andrea Valletta's email address?

Andrea Valletta's email address is va****@****gesp.it

What schools did Andrea Valletta attend?

Andrea Valletta attended Università Di Bologna.

What skills is Andrea Valletta known for?

Andrea Valletta has skills like C#, .net, Microsoft Sql Server, Software Development, Databases, Wpf, Sql, Project Management, Visual C++, Visual C#, C++, Oracle.

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