Host and facilitate job recruitment fairs. Screen, schedule and conduct interviews. Explain employee compensation, benefits, schedules, working conditions and promotional opportunities.

Referred by previous manager due to experience and high-level performance in driving internal changes in fast-paced environments. Support 500-1500 employees and streamline processes to identify key metrics. Analyze and resolve program, process, and customer issues to increase profitability and employee morale. Perform talent acquisition, coaching, and mentoring functions. Manage training, planning, and performance of 15 supervisors and 500 direct reports. Managed employee relations efforts for… Show more Referred by previous manager due to experience and high-level performance in driving internal changes in fast-paced environments. Support 500-1500 employees and streamline processes to identify key metrics. Analyze and resolve program, process, and customer issues to increase profitability and employee morale. Perform talent acquisition, coaching, and mentoring functions. Manage training, planning, and performance of 15 supervisors and 500 direct reports. Managed employee relations efforts for staff of 2,500 and aligned organizational HR processes and procedures of two call centers with high turnover rates. • Recognized for garnering 107.74% employee satisfaction result in 2012 fiscal year by fostering a teamwork/open-door environment conducive to positive dialogue across the organization. • Improved loss production management through deep-dive and analysis of employee performance and coaching to eliminate loss time and increase productivity.• Boosted employee satisfaction results from 3.2 to 4.03 on a 5.0 scale within nine months of hire.• Reduced financial loss and increased win rates on unemployment benefit payouts by structuring an unemployment hearing process for managers and supervisors concerning terminated employees. • Lowered financial risks for sexual harassment, payroll, and tracking/follow-up issues through successful collaborations and negotiations with employees and managers. Show less

: Brought on board as office manager and promoted through positions, including recruiting coordinator and human resources specialist, within 12 months. Oversaw HR functions including employee relations issues, employee benefit and salary administration, and salary planning/forecasting. Chaired/co-chaired annual meetings and programs such as benefits enrollment, employee opinion surveys, and United Way fund raising. Coordinated job fairs.• Reduced attrition rate, increased tenure on… Show more : Brought on board as office manager and promoted through positions, including recruiting coordinator and human resources specialist, within 12 months. Oversaw HR functions including employee relations issues, employee benefit and salary administration, and salary planning/forecasting. Chaired/co-chaired annual meetings and programs such as benefits enrollment, employee opinion surveys, and United Way fund raising. Coordinated job fairs.• Reduced attrition rate, increased tenure on programs, and generated additional revenue and by collaborating with departments to determine employee needs and restructuring new hire orientation program.• Increased business growth through investigations and development of remote agent teams within identified markets. Researched and analyzed data, federal/state employment laws, and location feasibilities. Show less