Evaluating and connecting the Kaiser Permanente care delivery system in the Northwest region to optimize patient care. Currently I am focusing on expanding the opportunities for patients to receive Palliative Care to support their care needs when health is failing. This is an exciting opportunity to integrate the systems for the patient, the organization, and the community.

End to end systems thinker with ten years of experience within an integrated care system. Hands on experience with IT systems, benefits and claims administration, and care delivery. Driven by building systems that integrate quality and efficiency to ensure optimal patient care.

Supported relocation efforts of the Consolidated Service Center from Fort Worth, Texas to San Diego and Denver. Provided consultation and leadership in regard to process changes to support standardization efforts prior to moving lines of business. Adopted principles of portability and new business process opportunity for new sites. Worked with executive, project and operational staff and leaders to merge strategic intent with real application of process.