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Andrea Woosley is listed as Claims Manager at Root Inc., a company with 881 employees, based in Columbus, Ohio Metropolitan Area, United States. AeroLeads shows a work email signal at joinroot.com and a matched LinkedIn profile for Andrea Woosley.
Andrea Woosley previously worked as Claims Support Supervisor at Root Inc. and Fire & Theft Team Lead at Root Insurance Company. Andrea Woosley holds B.S. General Psychology, General Psychology from Capella University.
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AeroLeads found 1 current-domain work email signal for Andrea Woosley. Compare company email patterns before reaching out.
First and foremost, I love what I do. I have spent the past seventeen years soaking up any opportunity to learn and expand my career development with the ever-changing insurance industry. From medical insurance to property and casualty, I have held roles and developed the necessary skills in everything from customer service and claims to leadership. The incredible experiences I have had have allowed me to develop and utilize critical skills that are transferrable to just about any facet of life, both personal and professional. Policy services, membership, billing, claims, and leadership have given me a multitude of skills. Written and verbal communication, de-escalation, critical thinking, complex problem resolution, project management, business proposals, co-development of an entire department at a start-up, analytical, mentoring, coaching, and countless other skills. I am not done yet. I am just getting started. The ability to flex what I have and grow even more lies within this expansive industry and I am wildly excited to see what comes next.
Listed skills include Customer Service, Leadership, Microsoft Excel, Troubleshooting, and 21 others.
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Columbus, Ohio Metropolitan Area
Manage a team of adjusters who initiate the investigation of claims involving property damage, liability, vehicle thefts, and firesWork closely with SIU, third-party vendors, investigators, appraising, legal, and injury teams Ensure legal compliance by following company policies, state and federal insurance regulationsIdentifies issues in claim handling.
Columbus, Ohio Metropolitan Area
Supervise a team of 9-17 Claim Support representativesInitiate hiring, promotions, transfers, termination, and disciplinary actionsConduct Performance Reviews, formal coaching, and in the moment coachingConduct One on One meetings, live call monitoring, and call pull reviewsCollaborate with Claims management for FNOL processes/improvementsCollaborate with.
United States
Co-creator of the Fire & Theft Dept. Designer of many of the processes, procedures, and documents for the Fire & Theft Dept. Promptly and efficiently handle all claims investigations and activities as assigned to conclusion with minimal direction and oversight. Coordinated the Agero contract for secondary towing Established a vendor network for claim.
Columbus, Ohio
Promptly and efficiently handle all claims and activities as assigned to conclusion with minimal direction and oversight.Review inspection photos and estimates from CCC, and make adjustments as needed to reflect accurate repair/settlement amountsInvestigate and make decisions regarding potential fraud and/or settlement as outlined by company and Department.
Columbus, Ohio Area
Promptly and efficiently handle all claims investigations and activities as assigned to conclusion with minimal direction and oversight.Review inspection photos and estimates from CCC, and make adjustments as needed to reflect accurate repair/settlement amountsInvestigate and make decisions regarding potential fraud and/or settlement as outlined by company.
Columbus, Ohio Area
Primary technical support (coaching, training, and feedback) for front line associates Effectively communicate complex technical information to front line associates Maintain an expert-level understanding of customer service techniques, processes, systems, and enhancements, and be able to communicate those to front-line associates. Identify performance.
Effectively communicate complex technical information to agents, members and business partners. Create hassle-free experiences by taking ownership and personalizing each transaction. Handled incoming calls and/or e-mails from existing personal lines members, agents, and third parties according to best practices. Make outbound calls and completed follow-up.
Effectively communicate complex technical information to members. Handled incoming calls from members, medical practitioners, and attorneys and completed follow-up work as required to process each request. Provided accurate analysis regarding insurance needs, claims, billing concerns, prior authorizations, and networks.
Answered inbound calls for customer assistance with Motorola iDEN products and softwareTroubleshoot, customer service
Completed the customers shopping experience and drove ending salesTrained other cashiers and evaluated their performanceHandled store deposits (counted down drawers, safe, checks, credit cards)Sorted and filed each cashiers paperwork.Land's End Reedsburg-Wisconsin
Ran the music departmentMerchandise, and drove salesSupervised performance of my team
Answered inbound customer inquiriesProcessed catalogue orders
Other employees you can reach at joinroot.com. View company contacts for 881 employees →
Ryan Forish, Cpa
Colleague at Root Inc.Grove City, Ohio, United States, United States
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Amy Thiel
Colleague at Root Inc.Austin, Texas Metropolitan Area, United States
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Byron Goode, Jr
Colleague at Root Inc.Jarrell, Texas, United States, United States
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Clyde Wofford Ii
Colleague at Root Inc.Westerville, Ohio, United States, United States
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Tony Ungruhe
Colleague at Root Inc.Pulaski, Tennessee, United States, United States
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William Walters
Colleague at Root Inc.Chicago, Illinois, United States, United States
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Mark Wilco
Colleague at Root Inc.Newark, Ohio, United States, United States
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Courtney Mayberry
Colleague at Root Inc.Columbus, Ohio Metropolitan Area, United States
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Edwin Goodwin
Colleague at Root Inc.Columbus, Ohio Metropolitan Area, United States
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Blake Parson
Colleague at Root Inc.San Antonio, Texas Metropolitan Area, United States
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Activities and Societies: Psychology ClubAt Capella University I studied for a B.S. in General Psychology.
Quick answers generated from the profile data available on this page.
Andrea Woosley works for Root Inc..
Andrea Woosley is listed as Claims Manager at Root Inc..
AeroLeads has found 1 work email signal at @joinroot.com for Andrea Woosley at Root Inc..
Andrea Woosley is based in Columbus, Ohio Metropolitan Area, United States while working with Root Inc..
Andrea Woosley has worked for Root Inc., Root Insurance Company, Nationwide Insurance, Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas, and Servicom.
Andrea Woosley's colleagues at Root Inc. include Ryan Forish, Cpa, Amy Thiel, Byron Goode, Jr, Clyde Wofford Ii, and Tony Ungruhe.
You can use AeroLeads to view verified contact signals for Andrea Woosley at Root Inc., including work email, phone, and LinkedIn data when available.
Andrea Woosley holds B.S. General Psychology, General Psychology from Capella University.
Andrea Woosley is listed with skills including Customer Service, Leadership, Microsoft Excel, Troubleshooting, Lotus Notes, Coaching, Event Planning, and Call Centers.
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