Andrea Xu Email & Phone Number

- Scope and define features and requirements for new products & product enhancements- Collaborate with various teams (e.g. Engineering, Sales, Customer Success, Project Management) to plan, develop, and launch products- Conduct research on customer needs to inform the product roadmap and feature prioritization- Collaborate with Marketing to develop sales collateral and marketing initiatives- Develop Statement of Work templates which are aligned with product offerings- Document product capabilities and create standard operating procedures for research and consulting products

- Act as the scoping lead on pre-sales opportunities and work with clients and Sales to assess feasibility, scope project requirements, define methodology, and produce estimates- Act as the Research project lead, including but not limited to assigning tasks, monitoring progress, communicating with clients, performing quality assurance, and conducting retrospectives- Gather, summarize and present insights through dashboards and slidedecks- Support efforts to improve the productivity of the Research Team by leading internal initiatives and working on iterative improvements to our processes, including but not limited to: revamping our quality assurance process, developing templates and automation tools- Foster leadership and continuous improvement through the Research Leadership Guild- Revamped the training & mentorship program, developing 4 training courses and training > 25 new hires- Participate as a subject matter expert in cross-departmental initiatives to enhance our product capabilities

Vancouver, Canada Area

- Compiled of data from 100+ experiments into an Excel spreadsheet, and used Graphpad and JMP to visualize the data to find trends and derive conclusions- Presented experimental findings at team and departmental meetings, including presentations to senior executives and large audiences - Performed extensive literature reviews to identify customer needs, evaluate scientific methods, plan upcoming experiments, and track competitor activity - Developed various tissue dissociation and cell isolation protocols using various in-house prototypes- Evaluated prototype performance and provide feedback to incorporate into the next design iteration- Instruct corporate courses and provide hands-on training to new hires

Vancouver, Canada Area

- Design and perform experiments, document experimental observations, perform data analysis, and summarize findings- Developed procedures for processing various mouse tissues such as brains and lungs- Developed immunomagnetic cell separation methods and contributed to the launch of 9 cell separation kits for myeloid cell isolation across multiple platforms for mouse tissues, human whole blood and LeukoPak- Produce technical documents such as R&D reports, stability reports, and product information sheets- Provide technical support and know-how for customers and other departments (i.e. QC, Sales) for various purposes (i.e. product quality testing, custom requests)- Investigate and resolve issues involving non-conforming products in a timely manner

Vancouver, Canada Area

Vancouver, British Columbia, Canada

Ubc, Vancouver

- Supported the departmental finance and graduate program - Verified the authenticity of 700+ mailed-in applications, identified discrepancies and maintained records via FileMaker and GATS in-house database- Recorded all departmental financial transactions in the master reconciliation spreadsheet- Established and maintained manual filing systems for various financial documents- Maintained office supply levels, ordered event catering, achieved files, and verified timesheets- Assisted in the organization and effective execution of departmental events

Master Of Business Administration - Mba

Certificate, Occupational Health And Safety

Bachelor Of Science - Bs, Microbiology & Immunology, Statistics Minor