Andrea Niceley Email & Phone Number

Maumee, Ohio, United States

Sylvania, Ohio, United States

•Meet established performance goals, including individual, branch and organization goals• Supervise and maintain a highly motivated staff using effective employee relations• Ensure that staff members are trained and cross-trained in all phases of their jobs, and set/coach for career development goals• Provide account management services to clients, including submission of candidates, creation and maintenance of job orders, candidate evaluation and selection, and resolving client, candidate, and employee questions and issues• Evaluate/coach the job performance of office staff to ensure quality of work and service to clients and contract employees, ensure performance goals are achieved, and recommend salary increases• Recruit, select, and hire qualified internal employees; ensure branch is adequately staffed with competent and quality employees• Monitor branch operations for consistency and professional approach to recruit, interview, market and effectively place employees with clients; determine pay rates• Manage relationships with current clients to identify clients’ needs, business opportunities, ensure superior customer service• Resolve and/or assist staff with resolving problems with clients and contract employees • Collaborate with the business development rep on daily sales activities including inside phone sales, client visits and proposals, and marketing campaigns• Apply and evaluate policies and procedures for the branch. Ensure compliance of branch with organization policies, federal/state regulations, and employment laws, including unemployment and workers compensation• Unemployment and worker’s compensation claim processing and management including accident investigation

Sylvania, Oh

Bowling Green, Ohio

Office coordinate for the site at BGSU. Provide administrative support and some marketing support. Participate in manager on call rotation.

Bachelor Of Science (Bs), Marketing And Management

Activities and Societies: Zeta Tau Alpha, Sigma Iota Epsilon

Education record