Promoted to Senior Interior Designer as a result of the successful expansion of the LPC Design Department by spearheading talent acquisition & employee management. Provided initial & ongoing training support for design processes & design skill optimization. Organized weekly department meetings to explore design progression, client updates, project prioritization & delegation of projects. Initiated & oversaw the Design Internship Program to further relationships with department heads of various local college design programs. Prepared design presentations to promote the value of working with a designer & to ultimately sell design services. Participated in the development of design consultation forms, sales worksheets & customer inquiry literature.

Designed & presented over 70 home remodeling & new construction design concepts while closely working within NKBA guidelines & acknowledged space planning methods. Single-handedly created the Design Department at LPC & developed structured processes, forms & procedures. Provided in-home design consultation & conducted preliminary measurements to identify clients' needs & wants for optimal satisfaction. Efficiently & precisely handled multiple design projects in various stages of design simultaneously. Extensive training in 2020 Design & Chief Architect software programs resulting in the skillful ability to create digital construction documents, colored renderings & virtual reality presentations. Practical ability to generate hand-drawn, scaled tile & plumbing layouts & lighting plans. Extensive knowledge of cabinetry components, hardware, wood species, countertop materials, flooring options, tile layout & installation, & plumbing & lighting fixtures. Experienced in placing orders, completing takeoffs & procuring quotes. Designed two award-winning display booths for industry exhibits. Developed strong relationships with industry suppliers, fabricators, subcontractors & vendors resulting in updated showroom samples, sales literature & the ability to negotiate discount pricing on display materials. Created mood boards to specify material selections & provide a platform to educate clients on the benefits & disadvantages of various available options. Generated sales leads via industry events, networking, social media management & blogging. Organized pre-construction meetings between clients and the LPC team as well as frequent site visits allowing for proper execution of project, problem solving obstacles or client changes during production. Created and implemented processes between the Sales and Production Departments to ensure open and accurate communication, allowing for a smooth transition from initial consultation through completion of the project.

Managed the enrollment process of international & domestic students pursuing an education at a career-focused art & design college. Attained new students by processing 800 domestic & 531 international leads, which resulted in 228 interviews & 89 enrolled. Improved student ratio by increased retention efforts & revitalization of cold leads. Expertly scheduled & administer tours, interviews & enrollment appointments. Aided in the planning & staffing of VMCAD tours & open houses. Increased exposure by coordinating promotional materials for college & high school fairs.Implemented & managed the High School Counselor Campaign. Led admissions meetings, marketing development & pipeline sessions. Provided commitment-based selling approach & developmental training. Expanded marketing campaigns, including special events, fundraisers, website, logo/brochure design & social media management.

Managed high traffic call center & daily office operations while maintaining optimal levels of clear communication for efficient operation & customer/staff satisfaction. Processed attendance reports & data input. Entered prospective leads daily using CampusVue software. Scheduled appointments, addressed customer calls & ordered office supply needs of administration/faculty/staff.

Produced in-depth design consultations, presentations & detailed plan formulation to clients. Oversaw showroom sales & merchandising. Diligently provided client & office management including scheduling, bill processing & ordering of inventory. Maximized brand exposure through networking events & developed solid vendor relationships.