-Responsible for internal and external communications in Central America and the Caribbean. -Patient engagament active role - MSD Give Back Volunteering program lead for the region- Panama Co-lead of Women's Network chapter

• Create communications and reputation strategies for clients in the Northern Triangle and Panama.• Risks identification and communicational crisis management. Managed 20 crises in 24 months, including COVID-19 related.• Ensure that high-quality, internal communication plans, and change management strategies are consistently implemented. I have assessed 4 Great Place to Work companies in the last year and companies between 1,000 and 40,000 employees. • Strategic relationship with key opinion leaders, sustainability organizations, and the main chambers in Panama, Guatemala and Honduras.

• Conceptualize communications and reputation strategies for private companies in 9 countries of Latin America and the IDB in the United States. I have experience working with complex and highly regulated industries.• Counsel and train team members, and C-suite in their delivery of messages, in normal situations, and on challenging and sensitive topics to raise their profile or address an issue. Personal positioning for CEO´s in online and offline platforms. I have direct relations with CEOs of the companies I assess. • Ability to foster cooperation and build relationships based on trust across teams and with external stakeholders. Build relations in Washington DC, mainly with multilateral banks and embassies.• Report results regularly, based on long and short-term KPI´s in reputation, brand, culture, and media/ social media monitor. • Assess companies to integrate ESG commitments in their corporate strategy

• Training of +400 executives and directors in communication capabilities, media training, crisis communication, collective bargaining, and downsizing negotiations, governmental audits, management team and board of directors’ alignment sessions, risk identification, and narrative/ storytelling designing.• Build and implement multi-channel communications projects that inform and motivate employees. An example of it is the advocate’s program I conceptualized for Grupo Progreso in Guatemala, called “Progreso Voices”, which won an award for the best global corporate communication strategy in 2019 Fundacom Awards.• Allign CSR and shared value initiatives with the core business of the companies I assed• Received in 2018 an annual award for upholding core company values as the employee of the year.

• Strategic communications, PR plans, and media relations for multinational and local clients.• Oversee the monitoring and mitigation of reputational risks. Crisis Management in processes of the deconsolidation of financial general statements, buy-sell process, national assembly summons, and natural disasters.• Planning and coordination of communication-related activities, including media coverage of mega-events such as the launching of the Expanded Panama Canal, which included +900 journalists and more than 800 volunteers.• Build internal communications plans to create brand advocates. A successful business case was with 200 employees of the Panama Canal.

● Develop PR, internal and external strategies for the brand’s reputation management and its positioning in the healthcare and the insurance industry, aligned with the marketing communications strategy.● Design engagement strategies with business stakeholders as journalists, chambers, +200,000 clients, +3,000 employees, and +3,000 health professionals. ● Communicate the social initiatives of Fundación Sanitas with internal and external stakeholders● Write and release +70 articles about health topics, to create awareness in society about health care.

● Designed communication, branding, and public relations strategies with a special focus on health companies.● Engaged with tier 1 key opinion leaders in the healthcare industry and journalists, which contributed to the brands ´positioning and led to 1,200 media articles a year.● Internal communications content manager for multinationals and local clients.