Emr Customization Designer
Current-Trained end-users, super users, and support staff during optimizing initiatives; Created/modified custom reports and queries for clinicians-Worked with the project manager on development, validation, and upgrade of training materials-Acted as liaison between vendors and providers as well as oversee daily tracking and follow-up on inquires and issues-Assisted providers in understanding the CMS-HC Risk Adjustment program as it relates to payment methodology and proper charting documentation of procedures and diagnosis coding-Provided one-on-one assistance to physicians, mid-level providers, nurses, and support staff as needed-Partnered with other departments as needed, including Clinical Quality Improvement, Medicare Quality Programs and Quality Management, IT, and vendors to ensure tasks are executed in a timely manner