Andrea Barry Email & Phone Number

With my varied experience as a customer service and training manager, I hope to connect with organisations that are as passionate as I am about quality of service and continuous development. Whatever the skillset required, employing people with enthusiasm and pride in what they do and ensuring they have the right training and resources is vital. I welcome contact from organisations embracing the same ethos, may require inbound call solutions, customer service training or incentivisation and re energising contact centre staff .Specialties: - Customer service/support management- Telecoms - inbound hosted services- Training needs analysis- Training management- Training development, implementation and evaluation- Quality assurance- Project management- Assessor and Internal Verifier

Listed skills include Customer Service, Management, Training Delivery, Employee Training, and 26 others.