Andrea Drago Email & Phone Number

San Antonio, Texas Area

• Work with accounting team to confirm online orders and payout vendors • Create intensive contact Excel spreadsheets including previous and current customers• Reach out to contacts in regards to placing new orders with our sales team • Seek our bid opportunities to find new contracts and clients • Front desk customer service - answering telephones, making copies and helping customers with their orders• Set up and breakdown of store events

San Antonio, Texas Area

• Updated all social media channels – Twitter, Instagram and Facebook; explored insights and analytics while continuously keeping our brand in mind• Created new content, explored ideas for our target audience, wrote copy and aimed to keep our followers engaged• Kept up with local concerts and events for our online calendar; as well as local and national news• Created schedules for promotions street team members (crew) with detailed information (on-site contact, where to set up and… Show more • Updated all social media channels – Twitter, Instagram and Facebook; explored insights and analytics while continuously keeping our brand in mind• Created new content, explored ideas for our target audience, wrote copy and aimed to keep our followers engaged• Kept up with local concerts and events for our online calendar; as well as local and national news• Created schedules for promotions street team members (crew) with detailed information (on-site contact, where to set up and what to bring). Assigned call times, provided set-up and break down information for events • Assigned talent to remotes and managed talent by their fees• Created online contests, scheduled on-air contests, text to win contests and submitted them to our weekly calendar for our radio jocks (on-air personalities)• Used PromoSuite to schedule on-air contests for jocks at their allocated time slots, added winners to our database with detailed information such as their address, age and phone numbers, then attached winners to prizes for pick up• Organized and tracked prizes such as tickets (Excel), gift cards and trips that include free airfare, hotels, concert tickets and meet & greets• Approved or rejected proposals from sales team for remotes, on-air giveaways and online contests• Created promotional proposals to clients outside of company in exchange for air time which gives them exposure • Provided a weekly update with information for next week’s weekend prizing, remotes scheduled, concerts coming up, liners for the jocks to read and keywords for text to win contests• Wrote contest rules for legal purposes (all contests) including the number of submissions allowed, chances of winning, who can or cannot participate in the concert, etc.• Planned and executed events – scouted locations/ venues, budget, decorate, trade publicity; reached out to vendors for quotes, schedule crew, design overall look of venue• Reviewed resumes/candidates for potential hire/hiring, conduct interviews Show less

Austin, Texas Area

• Uploaded assets to our internal database to ensure these images are published to Dell.com, used for client meetings, trade shows and marketing purposes in a timely manner to the DAM (Dell’s Internal Digital Asset Manager system)• Ensured each image has the correct metadata to enhance the search engine within our internal tool • Kept track of asset status' • Primarily digital assets - CGI, lifestyle, extended and standard images

Austin, Texas Area

• Created an extensive contacts list from scratch with contacts from each LOB department that could assist us with projects • Communicated with clients and creatives to determine what products were needed for video and photo shoots • Sourced and tracked all product needed for Dell Blue's use during the span of a project cycle – this includes Dell commercials, trade show videos and all photo shoots • Fast-paced environment on photo/video shoots due to time restrictions… Show more • Created an extensive contacts list from scratch with contacts from each LOB department that could assist us with projects • Communicated with clients and creatives to determine what products were needed for video and photo shoots • Sourced and tracked all product needed for Dell Blue's use during the span of a project cycle – this includes Dell commercials, trade show videos and all photo shoots • Fast-paced environment on photo/video shoots due to time restrictions (talent’s time/pay rate/cost of renting a location) • Communicated with project managers and producers in regards to the product list and requested loaner products from top contacts • Created and maintained friendly relationships with co-workers from other departments and our in-house clients (Dell Blue is an in-house production agency) • Coordinated deadlines, meet-ups for product pick-ups and drop-offs • Delivered products to vendors, creative teams or producers by requested date • Organized and check-in/out of products shipped to the studio – ensured we only kept the latest and greatest products in studio. Removed excess products that were outdated • Main point of contact for questions on products due to my extensive knowledge of the different lines of business' Dell carries and for the vast connections I made• Dell Blue is responsible for all online, catalog and television content. They take photos and create videos that are used for trade shows, customer meetings, Dell events and sometimes television commercials. This team spends hours editing, producing and generating the best content they possibly can. Dell Blue is full of highly creative individuals that share true passion. Again, Dell Blue is an in-house creative ad agency Show less

Austin, Texas Area

• Monitored and managed the execution of photo-shoots – scheduled stylists, assistants, photographers and catering • Communicated extensively communicated extensively with Global stakeholders and worked very closely with our creatives in Austin to help ensure all images produced were high quality• Created timelines, schedules and monitored a strict calendar to deliver images on time to our in-house clients, images for the Dell website and Dell catalogs• Established relationships… Show more • Monitored and managed the execution of photo-shoots – scheduled stylists, assistants, photographers and catering • Communicated extensively communicated extensively with Global stakeholders and worked very closely with our creatives in Austin to help ensure all images produced were high quality• Created timelines, schedules and monitored a strict calendar to deliver images on time to our in-house clients, images for the Dell website and Dell catalogs• Established relationships with our CGI team (outside vendors) to exchange in-house feedback, schedule reviews and modify images as needed • Organized and set up all reviews needed from our personal photographers with our CGI vendors• Developed an excel document to track production schedule using Basecamp• Liaison between creatives and industrial designers to keep all stakeholders on track and meet deadlines Show less

Dell Parmer South

• Lead contact for prototypes estimating thousands – non-working Dell systems that are used for sales, events, Michael Dell meetings, design reference and trade shows • Managed and tracked large inventory (hundreds) of Industrial Design models, overseeing their purchase, delivery setup and scheduling for special events – including on-site support • Communicated with our China offices/vendors; all types of departments to help ensure we received product on-time and my… Show more • Lead contact for prototypes estimating thousands – non-working Dell systems that are used for sales, events, Michael Dell meetings, design reference and trade shows • Managed and tracked large inventory (hundreds) of Industrial Design models, overseeing their purchase, delivery setup and scheduling for special events – including on-site support • Communicated with our China offices/vendors; all types of departments to help ensure we received product on-time and my teammates were able to get what they needed • Supported Industrial Design Awards by recommending the latest products, ordering systems needed and keeping track of where each system landed/when we would get it back; learned about all Dell products in the process • Vendor onboarding, forecasting and budget tracking for a team of over 60+ designers – project management using Excel, watched each team’s (brand) spending limit and closed all sales once our expensive products were received• Check in/check out for all Industrial Design models• Used Ariba to manage purchase orders, finances, contracts, invoices and billing• Train new hires• The Experience Design Group is a large department where all designers of Dell products create their newest work with intense focus and attention to detail. This group of caring and dedicated individuals submit their projects to CES and often times receive several awards. They are responsible for all the latest and greatest computers, desktops, peripherals (headphones, keyboards, mice) and more that several companies, stores and individuals use daily. They create consumer and commercial products that have continued to support the legacy that is Dell computers. Show less

Austin, Texas

• Created media lists (compilde an organization's recent press clips to present)• Drafted media alerts• Managed/organized clips and press hits• Researched organizations, artists and professionals• Looked up media values & media impressions total for websites - gathered & gave info to clients• Posted client's events to all calendars in various cities - mostly San Antonio and Austin• Organized filing cabinets and small lockers with all current media clips cut from… Show more • Created media lists (compilde an organization's recent press clips to present)• Drafted media alerts• Managed/organized clips and press hits• Researched organizations, artists and professionals• Looked up media values & media impressions total for websites - gathered & gave info to clients• Posted client's events to all calendars in various cities - mostly San Antonio and Austin• Organized filing cabinets and small lockers with all current media clips cut from magazines and newspaper for our different clients - at least 50 different "cubbies"• Helped generate content for clients Show less

Barton Creek Mall - Austin, Tx

• Put out and folded new clothes• Organized the store and helped created a visually appealing atmosphere• Processed payments using a cash register• Assisted customers - fitting rooms, outfits, holding their clothes, etc.• Maintained an organized environment in our backroom where all inventory was stored• Greeted customers with a smile and exercised my communication skills to help them feel comfortable• Focused on sales tactics that generated excitement within our… Show more • Put out and folded new clothes• Organized the store and helped created a visually appealing atmosphere• Processed payments using a cash register• Assisted customers - fitting rooms, outfits, holding their clothes, etc.• Maintained an organized environment in our backroom where all inventory was stored• Greeted customers with a smile and exercised my communication skills to help them feel comfortable• Focused on sales tactics that generated excitement within our customers while also making sure they were more than happy with their purchases • Closed store - review daily sales, highest sales from each employee and counted money from our cash register while also keeping a close eye on inventory• Reported any discrepancy with inventory to ensure each employee maintained integrity Show less

Austin, Texas Area

• Assisted Ticketing Coordinators with the day-to-day operations of managing ticket links using Front Gate Tickets and box office preparations for C3 shows• Processed tickets for concerts, events and large festivals• Managed incoming donation requests, record approved requests and communicates with outside organizations• Organized and cataloged the Ticketing inventory (wristbands, lanyards, tickets, etc.)• Assisted in the execution of staff/crew and guest packets for… Show more • Assisted Ticketing Coordinators with the day-to-day operations of managing ticket links using Front Gate Tickets and box office preparations for C3 shows• Processed tickets for concerts, events and large festivals• Managed incoming donation requests, record approved requests and communicates with outside organizations• Organized and cataloged the Ticketing inventory (wristbands, lanyards, tickets, etc.)• Assisted in the execution of staff/crew and guest packets for festivals and events• Tracked ticket counts for agents, band management, and C3 promoters Show less

Austin, Texas Area

• Sold merchandise for artists at local venues in Austin• Worked on social media - create Facebook events, promote artists & gain Instagram followers• Helped organize events• Submitted ideas for marketing• Updated spreadsheets• Put up flyers in well-populated & relevant locations/ hand out flyers to promote shows outside music venues• Learned how to obtain a massive following on Instagram

Barton Creek Mall - Austin, Tx

• Closed and opened store by organizing clothing/ counting money/ cleaning store• Processed payment transactions with cash register• Extensive focus on helping customers find outfits• Ran fitting rooms

Austin, Texas Area

• Licensed background music for several clients (Gucci, Ann Taylor, Lauren Conrad...& more)• Contacted record labels/publishers/artists to gain music rights• Reviewed contracts and ensured all writers, musicians, and executives are paid for their music• Learned about laws regarding performance royalties, masters, and mechanical licenses• Attended bi-weekly meetings to learn about current news in the music business• Constant communication via emails and phone calls to… Show more • Licensed background music for several clients (Gucci, Ann Taylor, Lauren Conrad...& more)• Contacted record labels/publishers/artists to gain music rights• Reviewed contracts and ensured all writers, musicians, and executives are paid for their music• Learned about laws regarding performance royalties, masters, and mechanical licenses• Attended bi-weekly meetings to learn about current news in the music business• Constant communication via emails and phone calls to potential clients • Used internal software to update music licenses, rights and credit writers, producers and singers for each song in our database Show less

Austin, Texas Area

• Interviewed musicians, local businesses, and St. Edward's students• Raised money for organization by tabling events throughout campus• Collaborated with other organizations• Marketed shows on-line, on-air, and by word-of-mouth• Practiced public relations skills by working with University authorities to approve web shows• On-air personality - created content, recorded myself• Scheduled and led meetings with team members• Encouraged students to partner up in order to… Show more • Interviewed musicians, local businesses, and St. Edward's students• Raised money for organization by tabling events throughout campus• Collaborated with other organizations• Marketed shows on-line, on-air, and by word-of-mouth• Practiced public relations skills by working with University authorities to approve web shows• On-air personality - created content, recorded myself• Scheduled and led meetings with team members• Encouraged students to partner up in order to quickly and efficiently create high-quality content• Motivated teammates to keep practicing their art skills whether their form of expression was comedy, short films or talk shows• Exercised all social media platforms to gain viewers - maintained social presence on Instagram, Facebook and Twitter• Extensive use of Facebook ads, photo-shoots to keep viewers interested and planning of events• Topper TV was the first University Television that has continued even after my graduation - our core members, myself and the creator of this organization had to convince our Student Life offices that this club would be beneficial. We had to present a strong case that our program would stray from controversial topics and be school-appropriate. We started from the ground up. Show less

Austin, Texas Area

• Wrote copy for the station's websites and updated them regularly• Attended radio events to engage with listeners of all ages and give out prizes• Wrote proposals to increase station's visibility and market clients• Helped set up and coordinated events to go smoothly• Worked silent auctions and interacted with participants• 360 marketing - online, on-site, on-air• Wrote social media content (copy)• Assisted with meet & greets where fans met their favorite artists… Show more • Wrote copy for the station's websites and updated them regularly• Attended radio events to engage with listeners of all ages and give out prizes• Wrote proposals to increase station's visibility and market clients• Helped set up and coordinated events to go smoothly• Worked silent auctions and interacted with participants• 360 marketing - online, on-site, on-air• Wrote social media content (copy)• Assisted with meet & greets where fans met their favorite artists • Helped re-do the entire website - during my internship the company decided that the website would have a brand new layout. This included re-uploading all information on our top artists, re-creating all calendar events and typing information/small summaries of what each band, artists and singers performing were like• Allowed to attend team meetings with my supervisor and suggest ideas to keep our listeners interested• Learned about how radio stations choose artists to be played and the laws against bribes that sometimes take place in the music industry• Had the opportunity to work with honest, hard-working individuals who kept integrity and were passionate about their company Show less

Austin, Texas Area

• Interviewed professors, university police, athletes, and St. Edward's students• Gathered detailed information to gain objective view • Contacted and connected with strangers for relevant stories• Wrote non-biased articles based on facts • Wrote personal, free-form articles• Attended meetings to discuss which topics would most interest our readers• Met several different personalities and learned how to make others feel comfortable when telling their stories or sharing… Show more • Interviewed professors, university police, athletes, and St. Edward's students• Gathered detailed information to gain objective view • Contacted and connected with strangers for relevant stories• Wrote non-biased articles based on facts • Wrote personal, free-form articles• Attended meetings to discuss which topics would most interest our readers• Met several different personalities and learned how to make others feel comfortable when telling their stories or sharing facts about serious University incidents Show less

Austin, Texas Area

• Viewed surgeries• Observed pet-owner's appointments• Prepared injections for doctor• Supervised new animals brought to clinic

Austin, Texas Area

• Opened and closed kiosk that sold pillow pets at Barton Creek Mall • Set-up products for display to customers • Engaged customers passing through the mall about our product • Processed payment transactions with cash register

Bachelor'S Degree, Communications

Activities and Societies: Topper TV, Hilltop News, Leadershape and community service while studying abroad in France I participated.

Education record

"Westlake HS consistently receives recognition at all levels, including its rank among the 100 best high schools in the country.