-Revolutionized partner onboarding by designing an automated process that reduced integration time from 72 hours to under 1 hour, significantly accelerating business growth.-Partnered with the operations team to create an automated FAA certification verification system, reducing preparation time from a week to minutes and enabling rapid processing of 90 applications and $2.5 million in weekly originations.-Architected an automated disbursement reporting system using Excel, MySQL, and QuickSight, cutting processing time from 5 hours to 1 hour while managing 200 applications and $3.8 million in weekly originations.-Overhauled collections and fee processes, reducing partner balances from $100,000+ to $30,000 in 3 months, while fostering positive client relationships and maintaining accounts.-Streamlined weekly disbursement reporting through automated end-user logic, cutting processing time from 5 hours to 1 hour.-Collaborated with the accounting team to implement an automated customer communication system, enhancing client engagement and operational efficiency.

-Led social media campaigns, creating and scheduling content while tracking metrics to reach tens of thousands of borrowers and 2,000 partners using Brevo and other platforms.-Collaborated with VPs of Business Development and Compliance to develop impactful marketing materials, including newsletters and sales decks, for a 2,000-strong audience.-Wrote engaging quarterly financial literacy content, making complex concepts easy to understand and expanding our online reach.-Enhanced cross-departmental alignment through strategic marketing communications, promoting cohesive efforts and shared goals.

-Partnered with the VP to cut proposal turnaround time by 25%, leading to more successful partnerships.-Created an intake form that sped up onboarding by 30% and improved data accuracy by 36%.-Revamped Salesforce partner management, increasing effective partner engagement by 20%.-Improved documentation and data processes, boosting team productivity by 15%.

-Streamlined employee lifecycle management, efficiently handling onboarding, offboarding, and COBRA administration,resulting in a 30% reduction in processing time and improved compliance.-Managed end-to-end payroll processes for 200+ employees, ensuring 100% accuracy in salary disbursements.-Administered benefits for 200+ employees, achieving a 95% on-time completion rate for insurance enrollments.

Handle telephone inquiries from customers related to their electric service. Inquiries will include payment arrangements, service interruptions/power outages, and dangerous or hazardous situations.Responsibilities:• Receiving inbound calls• Assisting customer with electric service inquiries/issues• Responding to collection arrangement requests• Representing Alabama Power Company in a positive manner

Front Desk• Welcome and provide help to guest• Answer phone and provide callers with help• Assisting people who would like to volunteerBlood Drive Center and Drives• Welcome and register walk-ins and appointments• Provide donors with valuable information regarding donating blood• Go to actual blood drive locations to assist registering and setting up. • Promote the Red Cross, inform people of the purpose and encourage

• Identified and qualified potential donors (alumni, family of alumni, and friends of the college)• Enhanced awareness and built interest of current situations of the college• Established relationships with donors through commonalities such as: language, world travels, multicultural backgrounds, and others• Provided donors with information requested and followed up with thank you cards• Surpassed target amount donations and was recognized with rewards

• Shadowed Mr. Sebastian in daily routines such as: office meetings, checking in on suppliers, maintain relationships, walking the plantations and packaging plant• Gained knowledge in trade relation and different markets in Asia. Such as properly interacting with small growers, workers, and buyers in different countries• Communicated efficiently with personnel in native language (Tagalog)• Prepared reports for Mr. Sebastian on Excel and Microsoft office.