Andrea Blake, Cmp Email & Phone Number

Ponte Vedra, Florida, United States

Coral Gables, FL

- Responsible for all aspects of largest estate planning conference in the nation, attracting over 3,500 attendees- Managed all contact with 150+ exhibitors and sponsors including collecting payment, designing exhibit hall floor plan, reviewing on-property functions, enforcing booth regulations, and handling logistics- Increased sponsorship revenue 30% and.

Tampa/St. Petersburg, Florida Area

- Created annual event schedule outlining programs that will be held, cost, location, speakers, and marketing efforts. 50+ webinars and 10 live events held annually.- Negotiated venue contracts, secured event locations, reviewed banquet event orders, managed budget and all aspects of live training seminars for attorneys throughout the country- Made.

Tampa/St. Petersburg, Florida Area

- Traveled to and oversee all aspects of 8 workshop style live training seminars for attorneys throughout the country- Secured event location, negotiate venue contract, detail logistics of event, manage budget- Coordinated speaker travel, compensation, and set deadlines for materials- Ensured materials are received in a timely manner based on deadlines.

Hilton Clearwater Beach

- Control all processes of 120+ group events per year from determining rates, preparing proposals, and negotiating contracts to servicing the event. Responsible for groups up to 65 rooms on peak, all markets- Coordinate and manage group hotel reservations, function/exhibit space setup, food and beverage, transportation and audio visual arrangements while.

Hilton Clearwater Beach

- Coach sales managers on group cut-off dates and rooming list deadlines, also ensuring room pickup is managed appropriately to maximize revenue- Lead group pickup meetings and actively participate in pre-ponference and resume meetings- Use value-selling techniques to secure additional reservations to ensure financial profitability and outstanding guest.

Orlando, Florida Area

- Lead a team of over 300 room attendants and inspectors to exceed quality and productivity standards at a 2,480 unit RCI gold-crown resort- Improved RCI guest satisfaction scores, 4.4 in 2012 vs. 4.3 in 2011- Team leader for multi-department resort resolution team, improved guest resolution +5% YTD- Building and maintaining relationships with operational.

Orlando, Florida Area

- Lead a team of over 50 guest service team members including department managers and supervisors in a fast-paced, high-volume store with annual revenue exceeding $50 million- Acted as a business owner continuously driving improvement in financial profitability by increasing sales +4.6% in 2011 and controlling payroll and expenses (top 10% in company for.

Loews Portofino Bay Hotel

- Lead a team of room attendants that understood Loews Hotels standards and made great effort to exceed guest expectations in a 750- Placed in charge of executive floors and entrusted to handle high-profile VIP guests

Loews Royal Pacific Resort

Concierge- Acted as a vacation planner by recommending area attractions, booking reservations, and arranging transportation needs in a 1,000 room, AAA four-diamond resort- Liaised with the front desk, housekeeping, guest services, conference management, valet, food and beverage outlets, and security to obtain information to provide exceptional guest.

Orlando, Florida Area

- Supervised a department of 15 employees in an 891 room Mobil four-star, AAA four-diamond hotel- Facilitated peer reviews among team and discussed opportunities for growth and improvement within the department