Andrea Bonk, Cdms-Sp

Andrea Bonk, Cdms-Sp Email and Phone Number

Strategist | Consumer/Patient Champion | Analyst | Traveler | Leader @ NRC Health
Andrea Bonk, Cdms-Sp's Location
Peoria Metropolitan Area, United States, United States
Andrea Bonk, Cdms-Sp's Contact Details

Andrea Bonk, Cdms-Sp work email

Andrea Bonk, Cdms-Sp personal email

n/a

Andrea Bonk, Cdms-Sp phone numbers

About Andrea Bonk, Cdms-Sp

As a strategic planner, problem solver, skilled facilitator, and change management advocate, I enjoy developing and implementing growth strategies, delivering measurable results and am sought after as consumer advocate/listener. Fun Fact: I also have a travel blog and public Instagram & Threads account called @papermaps.and.coffee with my husband.

Andrea Bonk, Cdms-Sp's Current Company Details
NRC Health

Nrc Health

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Strategist | Consumer/Patient Champion | Analyst | Traveler | Leader
Website:
nationalresearch.com
Employees:
720
Andrea Bonk, Cdms-Sp Work Experience Details
  • Nrc Health
    Nrc Health
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  • Osf Healthcare
    Manager Of Marketing Strategy & Research
    Osf Healthcare Jul 2023 - Present
    Peoria, Illinois, Us
    * Manages a multidisciplinary team of digital marketing specialists, analysts, and UX designers to develop and implement strategic marketing initiatives for OSF HealthCare.* Develop and execute strategies for primary and secondary healthcare consumer and competitor research, including focus group facilitation and interpreting complex healthcare analytics.* Develops in-depth analysis of digital marketing campaign performance.* Develops in-depth analysis of website health and performance, identifying key metrics across multiple domains.* Define and drives key performance metrics for the marketing division, ensuring alignment with organizational goals.* Lead product user for CRM audience building strategies.* Ensure compliance with marketing data privacy regulations, actively contributing to organizational initiatives.* Responsible for development of annual metric definitions for the marketing and communications division, culminating in quarterly shared results with executive leaders.
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  • Osf Healthcare
    Marketing Research & Analytics Program Manager, Strategic Marketing
    Osf Healthcare Feb 2016 - Jul 2023
    Peoria, Illinois, Us
    • Defines annual marketing goals/targets using forecasting, strategic prioritization and past performance• Develops competitive analyses, risk propensity models and market sizing for strategic marketing initiatives • Developed consumer journey mapping and digital experience strategies• Developed standardized strategic marketing personas for targeted messaging models• Defines marketing campaign goals using SMART methodology• Implemented and retains accountability to CRM system • Developed and retains accountability to marketing division analytics dashboard • Implemented and secured strategic utilization of consumer voice platform, NRC Market Insights• Implemented and serves as primary research writer and consumer panel manager for OSF Listens through Alida CMX platform• Implemented marketing division project management software, Wrike (over 70 seats) • Provides consumer voice for the OSF HealthCare brand, image, loyalty to executive leaders Serves on leadership teams
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  • Osf Healthcare
    Ministry Performance Improvement Specialist (Six Sigma Black Belt)
    Osf Healthcare Jan 2012 - Feb 2016
    Peoria, Illinois, Us
    • Lead corporate-wide initiatives crossing full continuum of care experiences, business strategy, operational excellence and financial sustainability • Assigned corporate, high-visibility projects such as (but not limited to): o Clinical care transition practices o De-centralized multiple marketing offices to a singular in-house marketing agency model o Defined health literacy standards and standardized discharge processes o Implementation and change management lead for ICD-10 physician documentation o Implementation of health disparity screening processes to reduce readmissions• Accomplished Six Sigma Black Belt ranking internal to OSF HealthCare• Routinely presented project success reports at executive symposiums
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  • Osf Healthcare
    Osf Ambulatory Policy Writer
    Osf Healthcare Oct 2007 - Jan 2012
    Peoria, Illinois, Us
    • Standardized over 75 policy/procedures/clinical care guidelines • Created database for patient tracer findings, earning internal recognition• Attained expertise in state, federal, accrediting organization regulations, standards and requirements • Communications chair for OSF Medical Group Quality, Safety Council
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  • Bixby Eye Center
    Manager
    Bixby Eye Center Sep 2006 - Sep 2007
    Managed private optometry practice, specifically staff, billing, inventory and assisted practice owner with budgeting.
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  • Family Care Medical
    Billing Supervisor
    Family Care Medical May 2005 - Sep 2006
    Supervision of all accounts receivables; commercial, Medicare, Medicaid and private insurances. Head of billing compliance and policies involving initial ACHC accreditation.
  • Rotech Healthcare
    Call Center Supervisor
    Rotech Healthcare 2000 - 2004
    Orlando, Florida, Us
    Managed quality and quantity of incoming and outgoing calls for Sleep Apnea supply distribution center wing of Rotech called Sleep Central.
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Andrea Bonk, Cdms-Sp Skills

Healthcare Healthcare Management Healthcare Information Technology Process Improvement Leadership Change Management Emr Performance Improvement Medicare Policy Physicians Hospitals Ehr Hipaa Team Building Public Speaking Six Sigma Epic Systems Informatics Physician Relations Microsoft Excel Sharepoint Ambulatory Presentation Development Management Medical Billing Powerpoint Internal Communications Project Management Online Survey Design Microsoft Office Regulatory Requirements Speech Writing Infographic Creation Healthcare Industry Focus Groups Consumer Insight Market Research Customer Relationship Management Dashboard Metrics Focus Group Customer Insight Consumer Insight Generation Marketing Operations Jcaho Executive Leadership Marketing Strategy

Andrea Bonk, Cdms-Sp Education Details

  • Murray State University
    Murray State University
    Anthropology

Frequently Asked Questions about Andrea Bonk, Cdms-Sp

What company does Andrea Bonk, Cdms-Sp work for?

Andrea Bonk, Cdms-Sp works for Nrc Health

What is Andrea Bonk, Cdms-Sp's role at the current company?

Andrea Bonk, Cdms-Sp's current role is Strategist | Consumer/Patient Champion | Analyst | Traveler | Leader.

What is Andrea Bonk, Cdms-Sp's email address?

Andrea Bonk, Cdms-Sp's email address is an****@****are.org

What is Andrea Bonk, Cdms-Sp's direct phone number?

Andrea Bonk, Cdms-Sp's direct phone number is +130933*****

What schools did Andrea Bonk, Cdms-Sp attend?

Andrea Bonk, Cdms-Sp attended Murray State University.

What are some of Andrea Bonk, Cdms-Sp's interests?

Andrea Bonk, Cdms-Sp has interest in Science And Technology, Social Services, Education, Disaster And Humanitarian Relief.

What skills is Andrea Bonk, Cdms-Sp known for?

Andrea Bonk, Cdms-Sp has skills like Healthcare, Healthcare Management, Healthcare Information Technology, Process Improvement, Leadership, Change Management, Emr, Performance Improvement, Medicare, Policy, Physicians, Hospitals.

Who are Andrea Bonk, Cdms-Sp's colleagues?

Andrea Bonk, Cdms-Sp's colleagues are Jill Oates, Whitney Keirns, Mba, Marypat Heineman, Krmanj Miro, عبدالحميد رجب, Justin Meaney, Youssef Alhmadi.

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