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@prevare.com
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Andrea J. Bross is listed as Customer Service Coordinator at Prevare, LLC at Prevare LLC, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at prevare.com and a matched LinkedIn profile for Andrea J. Bross.
Andrea J. Bross previously worked as Customer Service Coordinator at Prevare Llc and Executive Assistant - Help Desk Administrator at Tsn Corporation. Andrea J. Bross holds Psychology & Early Childhood Education from Wheaton College Massachusetts.
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AeroLeads found 1 current-domain work email signal for Andrea J. Bross. Compare company email patterns before reaching out.
Energetic, hard-working administrative professional. Intelligent, articulate, and well-read. Possess high-level communication abilities, both oral and written. Motivated and supremely organized. Polished telephone manner and customer service skills. Experience and industry knowledge includes software, electronic communications, manufacturing, health care, e-learning, e-publishing, veterinary and animal care. Software expertise: Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), ACT!, AutoTask, BusinessWorks, Skype, OpenAir, Jira, and Practice Manager. IBM software includes: Symphony, Jazz Quality Management (by Rational), RTC, and Suite Program Management. Familiarity with both Waterfall and Agile project management and methodologies.
Listed skills include Quality Assurance, Test Planning, Software Development, Sdlc, and 29 others.
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A career timeline built from the work history available for this profile.
US
Front Desk Receptionist and Administrative Assistant at MSPHandle heavy inbound call volumeRespond to customer inquiries and requests via text, email, and telephoneDocument all issues from opening of ticket to resolution of issueManage Dispatch Desk, setting up schedule of appointments for technical service, both remotely and onsiteMonitor issues and.
Handle reception area, greet clients and visitors, and answer and direct telephone callsCreate correspondence, reports, and documentation updates, using MS Word, Excel, and PowerpointMaintain database of clients and customers, using ACT!Manage Help Desk, answering customer queries and taking product ordersRoute incoming mail and send out packagesMaintain.
Joined Marketing Performance Insights team in a quality assurance writing capacity, writing test cases for new marketing products. The new tools provide performance tracking, analytics, and customized solutions to clients, vendors, and their customers.
Armonk, New York, NY, US
Accomplished and creative Quality Assurance Engineer at the IBM campus in Littleton, Mass. Working with a team of 16, performing manual testing of Java-based project management software in an Agile environment. Develop, modify, and execute Test Plans. Write test cases and procedures and document all findings, using JIRA and Excel. Collaborate with quality.
Quality Assurance Team Lead at Boston-area E-Learning company, producing web-based science curriculum for grades K-8. Provided mentoring and guidance to a team of three. Prioritized and scheduled proofing and functional testing of Science Fusion software for grades K-8. Responsible for copy-editing, proofreading, and fact-checking of text for errors in.
Responsible for quality testing of an application based on a J2EE technology stack, with an Oracle database and a rich GUI interface, delivered as a SaaS option to Silverlink’s clients: Health care providers, PBMs, and health insurers, including 5 of the nation’s largest health care companies.Worked closely with the audio production department testing a.
Organized new design and revamping of website. Made the site more easily searchable and set up online ordering process. Handled sales inquiries on e-commerce site for laser products and software. Developed advertising efforts, creating solicitation and order-processing workflows. Set up trade show exhibits and advertisements. Graded clients for sales force.
London, GB
Played integral part in transition/moving project when Addison-Wesley Longman relocated to Boston after being acquired by Pearson Education. Calmed a lot of nerves and helped to make people more comfortable in their new surroundings. Specialized in "Service With a Smile." Managed Help Desk, handling customer service calls and requests for IT and facilities.
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Andrea J. Bross works for Prevare LLC.
Andrea J. Bross is listed as Customer Service Coordinator at Prevare, LLC at Prevare LLC.
AeroLeads has found 1 work email signal at @prevare.com for Andrea J. Bross at Prevare LLC.
Andrea J. Bross is based in Greater Boston, United States, United States while working with Prevare LLC.
Andrea J. Bross has worked for Prevare Llc, Tsn Corporation, Ibm, Pangea Tools, Ltd., and Silverlink Communications, Inc..
You can use AeroLeads to view verified contact signals for Andrea J. Bross at Prevare LLC, including work email, phone, and LinkedIn data when available.
Andrea J. Bross holds Psychology & Early Childhood Education from Wheaton College Massachusetts.
Andrea J. Bross is listed with skills including Quality Assurance, Test Planning, Software Development, Sdlc, Project Management, Agile Project Management, Agile Methodologies, and Software Documentation.
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