- Coordinated transportation schedules, routes, and driver availability for personnel and goods movements.- Managed transportation operations, including vehicle maintenance, supply chain logistics, safety protocols, and compliance with regulatory requirements. - Maintained effective communication with customers, cross-functional teams, and ensured timely resolution of issues.- Created a database in Excel to record and analyze information related to processes for data visualization and report generation, utilizing it to identify opportunities for improvement and streamlining.- Performed administrative tasks such as document management, data entry, reporting, email and phone communications, payroll duties, web research, etc. - Developed manuals and standard operating procedures (SOPs) for newly established processes, while also designing and implementing service orders and forms.

We developed an Integrated Maintenance Management System, where we: - Identified areas for improvement through the review and evaluation of the maintenance management-related processes of two educational institutions.- Analyzed the data collected in the audit process with strategic planning tools and obtained actionable insights.- Designed an economically and technically feasible maintenance management system based on the ISO 9001 and ISO 55000 standards guidelines to improve the quality and productivity of the facilities while optimizing resources.

- Provided quality customer service experiences. - Processed transactions accurately and efficiently.- Conducted regular inventory counts to maintain adequate stock levels and product displays.- Assisted with the receipt and stocking of goods.- Maintained a clean and orderly work environment.