Andrea Daniela Castillo Gutiérrez

Andrea Daniela Castillo Gutiérrez Email and Phone Number

CAD Designer | Cybersecurity Analyst | CompTIA Security+ | AWS Cloud Practitioner @ Align Technology
san jose, california, united states
Andrea Daniela Castillo Gutiérrez's Location
San José, San Jose, Costa Rica, Costa Rica
About Andrea Daniela Castillo Gutiérrez

I am a dedicated Customer Service Professional with a passion for technology, particularly in the realms of AWS Cloud and Cybersecurity.With 6 years of experience in customer service roles, I've honed my skills in effective communication, problem-solving, and building strong client relationships. My journey in customer service has taught me the importance of empathy and patience, values that I carry forward into every aspect of my career.In addition to my customer service background, I hold a certification in AWS Cloud Practitioner and have a solid foundation in cybersecurity principles. I'm excited about the intersection of these fields and how they contribute to the ever-evolving digital landscape.My goal is to leverage my AWS and cybersecurity knowledge to contribute to innovative projects and enhance data security. I'm passionate about staying at the forefront of technological advancements and helping organizations harness the power of the cloud securely.Let's connect and explore opportunities to collaborate, share insights, and grow together in the exciting world of technology and customer-centric solutions.

Andrea Daniela Castillo Gutiérrez's Current Company Details
Align Technology

Align Technology

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CAD Designer | Cybersecurity Analyst | CompTIA Security+ | AWS Cloud Practitioner
san jose, california, united states
Website:
aligntech.com
Employees:
6344
Andrea Daniela Castillo Gutiérrez Work Experience Details
  • Align Technology
    Cad Designer
    Align Technology Jun 2024 - Present
    Heredia, Costa Rica
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  • Castillo Supplier
    Sales Administrator
    Castillo Supplier Sep 2020 - Feb 2023
    Alajuela, Costa Rica
    As a dedicated Supplier Administrator within our family-owned convenience store business, I have played a pivotal role in managing the operations and ensuring the smooth supply of essential products to our valued customers. My responsibilities encompassed a wide range of tasks critical to the success of our business, including:Oversaw the end-to-end supply chain, maintaining optimal inventory levels to meet customer demand while minimizing carrying costs. This involved working closely with suppliers to ensure timely deliveries and stock replenishment.Prioritized customer satisfaction by ensuring the availability of essential items, addressing customer inquiries and concerns, and maintaining a welcoming store environment.Managed budgeting and financial planning for the supply department, monitoring expenses, and identifying cost-saving opportunities.
  • M Ulate
    Customer Service Agent
    M Ulate Oct 2018 - Aug 2020
    Alajuela, Costa Rica
    Managed the company's financial transactions, maintaining an accurate record of all of them.Managed and kept up to date the company's accounts receivable.Thrived in fast-paced and high-pressure situations during peak business hours, maintaining composure and delivering exceptional service to multiple customers simultaneously.Maintained a professional appearance and demeanor at all times, upholding the company's standards of conduct and integrity.
  • Rocha Store
    Cashier Customer Service
    Rocha Store Mar 2012 - Jan 2014
    Alajuela, Costa Rica
    Ensured smooth and accurate cash, credit card, and electronic payment transactions, consistently maintaining a high level of precision and attention to detail.Demonstrated a commitment to exceptional customer service by actively engaging with customers, addressing inquiries, and assisting with their purchases. My goal was to create a positive and welcoming atmosphere that left customers with a lasting impression.Proactively address customer concerns and issues, effectively resolving them or escalating them to the appropriate department when necessary, ensuring that every customer left with a resolution and a smile.

Andrea Daniela Castillo Gutiérrez Education Details

Frequently Asked Questions about Andrea Daniela Castillo Gutiérrez

What company does Andrea Daniela Castillo Gutiérrez work for?

Andrea Daniela Castillo Gutiérrez works for Align Technology

What is Andrea Daniela Castillo Gutiérrez's role at the current company?

Andrea Daniela Castillo Gutiérrez's current role is CAD Designer | Cybersecurity Analyst | CompTIA Security+ | AWS Cloud Practitioner.

What schools did Andrea Daniela Castillo Gutiérrez attend?

Andrea Daniela Castillo Gutiérrez attended Elev8's Digital Center Of Excellence, Instituto Nacional De Aprendizaje.

Who are Andrea Daniela Castillo Gutiérrez's colleagues?

Andrea Daniela Castillo Gutiérrez's colleagues are Vinay Kumar Bachu, Jose Eduardo Pineda, Jeff Aube, Carlos Renato Villegas, Jorge Alfaro, Scott Salazar Céspedes, Anabelle Quiros.

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