Andrea Cook Email & Phone Number

Charlotte, NC, US

Andover, MA, US

• Contributed as a key member of the Test and Evaluation Team for the Leidos Partnership for Defense Health, supporting the Department of Defense's (DoD) Healthcare Management System Modernization (HMSM) program for MHS.
• Collaborated closely with cross-functional teams to validate new capabilities within Cerner Millennium EHR, preparing the system for upcoming changes in military healthcare management
• Developed and executed test scripts to validate clinical workflows in Cerner MPages, ensuring functionality and usability in line with healthcare requirements before implementation
• Assisted in ensuring system readiness by identifying and addressing potential issues, helping the MHS GENESIS system meet the needs of military healthcare providers and service members

Chicago, Illinois, US

• Co-led integration of EHR systems across medical facilities in Arizona and California, ensuring data compatibility and continuity of care.
• Led clinical interface testing sessions with developers and vendors to ensure data integrity and resolve issues.
• Managed vendor integrations with key healthcare systems, aligning project timelines with operational efficiency.

San Francisco, CA, US

• Led the Ambulatory Growth Program, integrating clinics into Cerner PowerChart Ambulatory for DignityHealth/CommonSpirit's multi-state healthcare system
• Collaborated with cross-functional teams to ensure seamless integration and data flow
• Implemented efficient solutions to streamline clinic operations and improve patient care outcomes

Irving, Texas, US

• Led and collaborated with cross-functional teams, including onshore and offshore members, interface developers, and application auditors, to ensure smooth workflows, troubleshoot escalated interface issues, and deliver.
• Utilized Symphonia messaging tool and Application Lifecycle Management (ALM) to develop, execute, and manage test plans for HL7 interface transactions, ensuring system integration, data flow, and thorough issue.
• Evaluated and tested new and modified Paragon software to ensure adherence to user requirements, industry guidelines, and optimal system performance, while also identifying and resolving issues to recommend necessary.
• Monitored system performance during and after testing, identifying areas for optimization to improve response time and user experience in the Paragon system.
• Led testing efforts for system integrations between Paragon and external clinical systems, ensuring compliance with HL7 messaging standards and data interoperability requirements.
• Developed and maintained detailed documentation for testing processes, ensuring clarity, traceability, and compliance with healthcare regulations and standards.

Mobile, AL, US

• Performed onsite and remote installation and testing of clinical interfaces using Secure Network Interface (SNI) devices and HL7 protocol, ensuring seamless integration with hospital information systems
• Collaborated with software/hardware vendors (including Allscripts, McKesson, Sunquest, Softlab, and LabCorp) to gather information and provide assistance for the implementation and interfacing of their products with.
• Installed and supported custom interfaces for applications such as transcription, patient demographics, medical records, financial, and billing systems, facilitating communication between third-party vendors and.
• Troubleshot and resolved clinical interface issues, ensuring minimal downtime and maintaining system performance
• Tested new interface software/hardware to evaluate performance, identifying potential issues and ensuring smooth integration with hospital systems
• Provided post-installation support for clients, assisting with the system implementation process and transitioning projects to the general support queue for ongoing maintenance

Stennis Space Center, MS, US

Held Secret security clearance for researching classified data systems in order to create and maintain displays and reports regarding oceanographic products and services within the Department of Defense.

Randolph AFB, TX, US

• Held Top Secret security clearance, ensuring the confidentiality and integrity of sensitive national security information and operations
• Supported a 24-hour operations center, serving as the focal point for national security operations, military launches, and critical Department of Defense (DoD) missions
• Received and disseminated classified alert messages, ensuring timely and accurate communication of critical information to key personnel in support of emergency response and operational readiness
• Developed and implemented contingency procedures for emergency situations and natural disaster operations, enhancing preparedness and response effectiveness for military and national security operations

Randolph AFB, TX, US

Performed hands-on troubleshooting, inspection, and repair of aircraft electrical and environmental systems, ensuring operational readiness and safety of flight operations