Andrea Carolina Ortega Email & Phone Number

Panamá, Panama

Managing the partnership with local dealerships to maintain and nurture the relationship with the purpose of delivering an after sales control and success.Supervise the office facilities ensuring good condition and safety.Plan budgets and contracts for the different supplies and operational services under theregional purchasing guidelines.Collaboration with the administrative team to ensure needs are met.Management of the health and safety plan with the support of the… Show more Managing the partnership with local dealerships to maintain and nurture the relationship with the purpose of delivering an after sales control and success.Supervise the office facilities ensuring good condition and safety.Plan budgets and contracts for the different supplies and operational services under theregional purchasing guidelines.Collaboration with the administrative team to ensure needs are met.Management of the health and safety plan with the support of the regional team.Managing the relationship with airlines, ensuring the best corporate fares.Developing relationship with hotel across the region.Supervise payments and receipt of invoices on time, ensuring the correct developmentand execution of the event or meeting.Alignment of the initiatives to implement policies and procedures in conjunction withdepartment leaders in the Central America, Caribbean and Andean Region.Active participation in negotiations with suppliers.Analyzing key performance indicators providing regular reports.Collaborate with internal departments to align strategies. Show less

Panamá, Panama

Responsibilities: Perform process performance audit by sampling and analyzing data created through standardized research. Understand the US MRO market - what customers exist in which industries, and how attractive they are to Grainger. Initiate rework processes as necessary and provide feedback to the research team to ensure that data discrepancies are corrected in a timely manner. Measure and communicate process performance metrics. Collaborate with stakeholders across Grainger to maximize… Show more Responsibilities: Perform process performance audit by sampling and analyzing data created through standardized research. Understand the US MRO market - what customers exist in which industries, and how attractive they are to Grainger. Initiate rework processes as necessary and provide feedback to the research team to ensure that data discrepancies are corrected in a timely manner. Measure and communicate process performance metrics. Collaborate with stakeholders across Grainger to maximize quality and efficiency of Customer Information research. Contribute to development and continuous improvement of standard research processes. Enhance audit processes based upon quality findings to reduce data defects and reduce manual work required to identify errors in the information we create. Partner with Customer Information Design team to set data standards and enhance the CI governance framework. Show less

Panamá, Panama

Responsibilities: Actively curate and supplement customer information thru online research. Contribute to the development and continuous improvements of the processes. Helping with the analysis on getting to know the customer and how can need be fulfill Developed a deep understanding of the US market.Achievements: Delivering strong results associated with new location reviews. Effectively collaborated with the team to test and recommend improvements on new tools, while also playing a lead… Show more Responsibilities: Actively curate and supplement customer information thru online research. Contribute to the development and continuous improvements of the processes. Helping with the analysis on getting to know the customer and how can need be fulfill Developed a deep understanding of the US market.Achievements: Delivering strong results associated with new location reviews. Effectively collaborated with the team to test and recommend improvements on new tools, while also playing a lead role in the training for the rest of the team. Developing an SOP to standardized the process of the new location review. Show less

Panama

Responsibilities: Manage and execute projects for members of the chamber of commerce. Conduct market research to attract new members. Responsible for the administration of the office.

Panama

Responsibilities: Analyze opportunities and execution of strategies to increase the number of business partners. Research sponsorship options to ensure bran positioning. Evaluate the competitiveness and feasibility of the rates offered to the market ensuring profitability margins. Coordinate corporate events to strengthen relationship with employees and customers. Track quarterly spending budgets. Achievements: Participate in the negotiation of regional contracts with 20 corporate clients… Show more Responsibilities: Analyze opportunities and execution of strategies to increase the number of business partners. Research sponsorship options to ensure bran positioning. Evaluate the competitiveness and feasibility of the rates offered to the market ensuring profitability margins. Coordinate corporate events to strengthen relationship with employees and customers. Track quarterly spending budgets. Achievements: Participate in the negotiation of regional contracts with 20 corporate clients. Reactivation of an initiative account (75% of the portfolio), through an innovative system of incentive reaching the goals for 2018. Obtaining an award from the Innovation category of the region. Share growth and brand positioning earning a new account of more than $50K annually for three years in a row. Show less

Panama

Responsabilidades: Generar nuevos negocios para incrementar los porcentajes de ventas. Analizar mensualmente los reportes haciendo comparaciones anuales con la finalidad de establecer estrategias comerciales. Captar nuevos clientes internacionales de distintos rubros promocionando el servicio de conferencias o convenciones incrementando la ocupación. Manejo y creación mensual de promociones especiales. Logros: Cerrar una venta de más del 60% de ocupación del hotel, incluyendo salones de… Show more Responsabilidades: Generar nuevos negocios para incrementar los porcentajes de ventas. Analizar mensualmente los reportes haciendo comparaciones anuales con la finalidad de establecer estrategias comerciales. Captar nuevos clientes internacionales de distintos rubros promocionando el servicio de conferencias o convenciones incrementando la ocupación. Manejo y creación mensual de promociones especiales. Logros: Cerrar una venta de más del 60% de ocupación del hotel, incluyendo salones de reuniones. Cumplir con el volumen de ventas estipulado logrando un 110% trimestral. Show less

Panama

Responsibilities: Assist passengers throughout the process of a trip from check-in to boarding process. Sensitive data management in a responsible manner. Personalized treatment to client as required. Achievements: Streamline the boarding process so that it was done on time and that it was 20% more efficient.

Master Of Science In Marketing And Sales Management, General Sales, Merchandising And Related Marketing Operations

Hotel And Rest. Management, Tourism And Travel Services Management

Activities and Societies: Student body, secretary of the Faculty