Andrea Cramer Email & Phone Number

Utopia, Texas, United States

Organized all activities ensuring completion within plan, scope and budget constraints and served as liaison between cross-functional technical and non-technical resources and stakeholders in order to ensure that all targets and requirements are met. Identified escalation and mitigation of Project and Program impediments. Worked across organization lines, while coaching varying levels of team members and upper management to consistent application of project management and agile practices. Translated and managed activities that contributed to medium to large size projects and aided in program execution.Created project plans, monitored schedules and expenses to successfully deliver the project vision and requirements within the scope, time and quality constraints.Provided metrics and sprite reporting to ensure product back logs were consistent with user story requirements.Lead matrix teams that spanned multiple internal organizations (Platform, Operations and Development) and external customer/vendor organizations.Demonstrated advanced knowledge level of task board, WIP limits, and forecasting.Initiated crucial conversations and negotiation skills between departments for timely Risk/Issue identification and mitigation action plan.

Pflugerville, Tx

Performed Art Design and Quality Assurance by delivering complete revisions and edits to copy center productions, staff and technicians. Ensured delivery of print production for the District (39 schools) on all projects.Developed and Implementation of scope for daily print production.Provided art direction and guidance to teachers and staff.Assisted in controlling cost, quality and timeliness of projects.Hands-on designed layouts, artwork and final products for print.Recommended programs/materials to improve and advance the design area.Edited to submissions to improve quality and cost.Provided input to functional requirements and technical specifications documents for RSA submissions.Set up, programs, and operated reproduction, scanning and bindery equipment.Used the web-submission tool to review, edit, and submit jobs to the copy and finishing equipment.Scanned and finalize all outgoing deliveries.Maintained, adjusts, and makes repairs on reproduction and finishing equipment.Interacted with teachers/customers to determine needs and instruct them on submission procedures.Proficient in Mac/PC, Adobe Design Programs for editing, Microsoft Office, PowerPoint, Publisher, and Excel.Skilled in color calibration and CMYK/RGB/PMS color matching.Worked under strict deadlines and efficient managing 500+ new job submissions daily and collaborates with team for prioritizing production schedule.

Greater Pittsburgh Area / Austin, Texas - Remote

Worked directly with the engineers and managers to clarify design, development, test and deployment schedules.Regularly created reports on team velocity and project/agile metrics that were consumable to multiple audiences (management, project team, external stakeholders).Coordinated deliverables between geo-dispersed teams.Facilitated cross-team communications and removed impediments as required.Maintained meeting minutes to ensure clear communication and accountability.Communicated with Project Management Team to coordinate prospectus version control.Experienced proofreading variable content from print, PDF, matrix tables and data tables.Acquired and maintained knowledge of our clients’ ever-changing communication standards and styles to best uphold product integrity.Developed effective working relationships with, and readily taking direction from, creative and production team members.Utilized multiple information resources to verify accuracy of information.

San Antonio, Texas Area

Organized, performed analytical, issue-spotting and negotiations.Experienced with document management systems.Worked with adverse parties and employees at all levels in a courteous and professional manner.Assisted in researching federal and state codes of civil procedure and litigation processes.Skilled in use of usual technology, and proficient in Westlaw, PACER software.Worked independently and as part of the legal and business teams for multiple cases.Drafted legal correspondence, organized office documents, prepared and filed legal reports.File Clerk and Runner Duties to and from Bexar County Courthouse.Background and Intake for new cases.Assisted office personnel with hardware/software/operator malfunctions or problems.

Typing, data entry, transporting legal to and from courthouse. Worked with users to troubleshoot and resolve first and second-level software and hardware problems and fulfilled support requests. Updated and maintained log sheets.

Associate'S Degree, Social Work, 4.0

AAS

Certificate, Emt-B

Diploma, General

Diploma, General

Activities and Societies: Cheerleading and Journalism