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Andrea Crescini Email & Phone Number
Lead Analyst - Customer Insights - Strategy and Business Intelligence
at
Sky Italia
1 work email found
@live.it
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Analyst - Customer Insights - Strategy and Business Intelligence
Location
Greater Bergamo Metropolitan Area, Italy
Company size
Who is Andrea Crescini? Overview
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Quick answer
Andrea Crescini is listed as Lead Analyst - Customer Insights - Strategy and Business Intelligence at Sky Italia, a with 4953 employees, based in Greater Bergamo Metropolitan Area, Italy. AeroLeads shows a work email signal at live.it and a matched LinkedIn profile for Andrea Crescini.
Andrea Crescini previously worked as Lead Analyst - Customer Insights - Strategy & Business Intelligence at Sky Italia and Senior Engineering Analyst at Arm. Andrea Crescini holds Master Of Science (Msc), Engineering Business Management, Distinction from University Of Warwick.
Company email context
Email format at Sky Italia
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{first}{last}@live.it
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AeroLeads found 1 current-domain work email signal for Andrea Crescini. Compare company email patterns before reaching out.
Profile bio
About Andrea Crescini
Hi 👋, I am Andrea, aka Crescio, I'd love to connect if you are open to it :) ❤️I love exploring Emerging Technologies, sharing knowledge, and learning more about AI Ethics.👨🏻💻I am an Analytics expert with 10+ years’ experience delivering and supporting initiatives, projects and programs to implement process, automation, transformation and reporting deliverables & to contribute to business intelligence, strategy and data analysis. The teams I worked with the most are: Analytics & Data, Operations, Digital, IT, PMO💻+📘• I currently work in the telecommunication sector at Sky Italia, part of Sky Group (a Comcast Company) as an Expert (Manager Level) Analyst - Customer Insights, Strategy & BI, reporting to the Head of Customer Insights. I am part of the operations excellence & transformation team.• Previously, I worked abroad (UK 5-6 years) in the technology sector at ARM Ltd. and in retailing companies with multi-billion-pound turnover as part of the delivery engineering transformation team and as lead analyst. • I graduated from the University of Warwick (Business) with a STEM degree from the Polytechnic University of Milan.💡Specialties:• Engaging stakeholders to understand performance and its drivers in multiple business areas • Interacting with Senior-Director level stakeholders to gather requirements • Driving digital transformation initiatives and providing insights. • Supporting new data & BI tool roll-outs and their automation• Proficient in BI tools (SQL | Tableau | PowerBI | Python)• Leading analytics initiatives & metrics/KPI definition• Implementing enterprise wide reporting solutions• Extensive experience working with global teams• Analysing commercial & operational datasets• Leveraging proprietary data • Defining metrics and KPIs _____________________________________My posts are my own and do not reflect the opinions of my current, past, or future employers.
Listed skills include Sas, Teradata Sql, Sql, Rdbms, and 23 others.
Current workplace
Andrea Crescini's current company
Company context helps verify the profile and gives searchers a useful next step.
Sky Italia
10 roles
Andrea Crescini work experience
A career timeline built from the work history available for this profile.
Lead Analyst - Customer Insights - Strategy & Business Intelligence
Current• Transition proof of concept (PoC) reports, tools and/or capabilities into a BAU state. Main contributions: — Supported the automation of the Operational Performance reporting suite for Sky Italia. — Managed the operational performance monitoring of the new Virtual Agent at launch.• Defined customer behavioural & operational metrics/KPIs to monitor/ measure/ analyse/ improve the business performance of Sky digital & human channels such as Call Centre, Virtual Agent (VA)/Chatbot/Messaging, Self-Care Web/App.• Gathered & analysed requirements for multiple “Big Data 2.0” initiatives. The main digital transformation project aimed at enhancing the company’s data capabilities by bringing multiple data sources on Google Cloud Platform.
Aug 2021 - Present
Senior Engineering Analyst
• Supported the roll-out and usage of a new tool for Capacity Planning & Resource Management (Appointed Data Owner).The tool enables the delivery of the 5-years engineering roadmap (100+ projects, 2000+ engineers).• Gathered requirements from director-level stakeholders and rolled-out enterprise-wide reporting solutions using Tableau/PowerBI. Main contribution: Balanced Scorecard - Built dashboards to measure business performance. Audience: Ops Leadership.•Improved and documented processes. Created training materials and video tutorials. Demoed tools to main stakeholders.
May 2020 - Jul 2021
Senior Operations & Reporting Analyst
May 2019 - May 2020
Lead Analyst - Commercial Insights
• Built Customer models for CRM and Online to deliver actionable insights.• Integrated multiple data sources to enhance customer knowledge and to deliver insights.• Used and provided insight from our data to make recommendations for change within the business.
Aug 2015 - Apr 2019
Supply Chain Analyst – Consultant
• Redesigned 25 processes within the areas of logistics-warehousing and proposed a performance monitoring framework.
Nov 2014 - Jan 2015
M.Sc. Engineering Business Management
Aug 2013 - Oct 2014
Sas Business Intelligence Programmer Analyst – Consultant
• Member of a team of 4 consultants. Implemented, continuously improved, and maintained the Heineken SAS-based reporting system by leveraging SAS BI technologies. Result: completed 10+ cross-functional BI, data integration and reporting projects
Aug 2010 - Nov 2012
Sas Business Intelligence Analyst
• Hexe S.p.a core competencies are in the BI field.• Hexe S.p.a is an Alliance Silver Member of SAS Global Alliance & Channel Program.• SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market that has been giving customers around the world THE POWER TO KNOW®
Jul 2010 - Nov 2012
Credit Risk Analyst
• Analysed the risk to 9 banks of the Group of its customers defaulting on loans delivering regular and ad-hoc reports of credit risk.
Apr 2009 - Apr 2010
Team & coworkers
Colleagues at Sky Italia
Other employees you can reach at sky.it. View company contacts for 4953 employees →
AF
Angela Famiglietti
Colleague at Sky ItaliaMilan, Lombardy, Italy
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MM
Massimo Mudu
Colleague at Sky ItaliaGreater Cagliari Metropolitan Area, Italy
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AM
Agostino Maroni
Colleague at Sky ItaliaMilan, Lombardy, Italy
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MP
Mariella Pignataro
Colleague at Sky ItaliaRome, Latium, Italy
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AU
Andrea Urso
Colleague at Sky ItaliaMilan, Lombardy, Italy
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NS
Nicolò Spanio
Colleague at Sky ItaliaMilan, Lombardy, Italy
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FG
Fabio Griffanti
Colleague at Sky ItaliaMonza E Brianza, Lombardy, Italy
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SB
Sara Barcellesi
Colleague at Sky ItaliaLodi, Lombardy, Italy
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SM
Sara Marini
Colleague at Sky ItaliaGreater Cagliari Metropolitan Area, Italy
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DF
Danilo Freri
Colleague at Sky ItaliaMilan, Lombardy, Italy
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Angela Famiglietti
Colleague at Sky ItaliaMilan, Lombardy, Italy
View →
MM
Massimo Mudu
Colleague at Sky ItaliaGreater Cagliari Metropolitan Area, Italy
View →
AM
Agostino Maroni
Colleague at Sky ItaliaMilan, Lombardy, Italy
View →
MP
Mariella Pignataro
Colleague at Sky ItaliaRome, Latium, Italy
View →
AU
Andrea Urso
Colleague at Sky ItaliaMilan, Lombardy, Italy
View →
NS
Nicolò Spanio
Colleague at Sky ItaliaMilan, Lombardy, Italy
View →
FG
Fabio Griffanti
Colleague at Sky ItaliaMonza E Brianza, Lombardy, Italy
View →
SB
Sara Barcellesi
Colleague at Sky ItaliaLodi, Lombardy, Italy
View →
SM
Sara Marini
Colleague at Sky ItaliaGreater Cagliari Metropolitan Area, Italy
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DF
Danilo Freri
Colleague at Sky ItaliaMilan, Lombardy, Italy
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3 education records
Andrea Crescini education
Master Of Science (Msc), Engineering Business Management, Distinction
Master Of Science (Msc), Engineering Physics - Modelling For Engineering
Bachelor'S Degree (B.Sc.), Engineering Physics
FAQ
Frequently asked questions about Andrea Crescini
Quick answers generated from the profile data available on this page.
What company does Andrea Crescini work for?
Andrea Crescini works for Sky Italia.
What is Andrea Crescini's role at Sky Italia?
Andrea Crescini is listed as Lead Analyst - Customer Insights - Strategy and Business Intelligence at Sky Italia.
What is Andrea Crescini's email address?
AeroLeads has found 1 work email signal at @live.it for Andrea Crescini at Sky Italia.
Where is Andrea Crescini based?
Andrea Crescini is based in Greater Bergamo Metropolitan Area, Italy while working with Sky Italia.
What companies has Andrea Crescini worked for?
Andrea Crescini has worked for Sky Italia, Arm, Iceland Foods, Diageo, and Wmg, University Of Warwick.
Who are Andrea Crescini's colleagues at Sky Italia?
Andrea Crescini's colleagues at Sky Italia include Angela Famiglietti, Massimo Mudu, Agostino Maroni, Mariella Pignataro, and Andrea Urso.
How can I contact Andrea Crescini?
You can use AeroLeads to view verified contact signals for Andrea Crescini at Sky Italia, including work email, phone, and LinkedIn data when available.
What schools did Andrea Crescini attend?
Andrea Crescini holds Master Of Science (Msc), Engineering Business Management, Distinction from University Of Warwick.
What skills is Andrea Crescini known for?
Andrea Crescini is listed with skills including Sas, Teradata Sql, Sql, Rdbms, Data Analysis, Business Intelligence, Python, and Machine Learning.
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