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As a creative technologist, blending backgrounds with Developement and Fine Art, I bring a unique perspective to software development and a deep belief that learning is a life long opportunity.
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Software Engineer IiContrast Security Jul 2024 - PresentPleasanton, California, Us -
Senior Front End DeveloperBlackhawk Network May 2020 - Mar 2022Pleasanton, California, Us• Built page layouts and email templates according to customer parameters utilizing reusable code and leveraging HTML5, CSS3, LESS, Bootstrap, Python(Django), and JSON. Updated database entries utilizing mySQL.• Implemented web design and development principles to build stable software for B2B and B2C SaaS platforms.• Monitored websites utilizing Sentry and Splunk to quickly rectify front-end-related issues.• Documented bug reports, tickets, and code changes into JIRA, RALLY, Bitbucket and GIT commit messages.• Consistently updated and added to internal WIKI documentation on Confluence.• Identified UX pain points and provided knowledgeable recommendations• Peer reviewed code (Bitbucket), troubleshot, tested, and remedied issues before software deployment. Monitored and troubleshot Jenkins builds.• Mentored team members and worked to provide a wide variety of knowledge and insight on internal platforms and their usages.• Worked closely with Product Managers, Product Owners, and other Product teams to deliver quality code quicky (SCRUM and Kanban). -
Client Support Web DeveloperBlackhawk Network Nov 2018 - May 2020Pleasanton, California, Us• Assist with migration of existing clients to modern versions of our applications, B2B and B2C SaaS eCommerce applications.• Support clients and end users with varying levels of technical skill in understanding our systems.• Troubleshoot, debug and help fix issues generated from internal QA and clients in all areas of a modern technology stack.(utilized HTML, CSS/LESS, Bootstrap, Javascript, JSON, SQL, Django and Python)• Collaborate with and Core Software Engineering teams to recommend product enhancements based on client requests and feedback.• Work with Technical Account Managers and Project Managers using Agile methodologies to integrate new clients on to our suite of web-based digital gifting products. This will involve hands on development in both the front and back ends as well as recommending best practices based on the structure of our platforms.
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Web Development FellowGeneral Assembly May 2018 - Aug 2018New York, Ny, Us• Completed intensive Fullstack Web Development program covering HTML, CSS, JavaScript, Node.js, React, and more.• Developed fullstack projects showcasing expertise in front-end and back-end development.• Collaborated on team projects to deliver top-notch web applications with diverse group members.• Received mentorship from industry experts, acquiring valuable insights and skills.• Utilized modern development tools and technologies for hands-on experience. -
Lead Apple Certified Mac Technician (Acmt)Techport Jun 2014 - Jun 2018At TechPort this position handles many different facets of the company. TechPort is an Apple Authorized Service Provider (AASP), and can repair computers out of AppleCare Warranty, in AppleCare warranty, and computers with AppleCare+.The Lead ACMT successfully repairs any Macintosh Computer (in and out of Warranty), while also sharing responsibility for customer communications and support, intake procedure, pick up procedures, generation of repair estimates, receiving timely payments, updating internal database notes and ticket management, as well as bench maintenance. This position also requires a deep familiarity of troubleshooting and repairing a wide range of PC laptops and desktops (Dell, Lenovo, HP, Acer, Asus etc).Lead ACMT works with both average and power users, answering questions and providing educational opportunities and reference material where available. They also work with high profile clients (such as lawyers, doctors, corporations) to help manage,protect, or migrate sensitive and personal data from harm.Removal of Malware, Adware, Viruses and an a deep understanding of diagnostic processes, error codes and remedies is a must. Repair Ticket management in RepairShopr and GSX. Familiarity with Data Recovery programs such as Disk Drill, DiskWarrior, Data Rescue.
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Over Draft Recovery SpecialistTd Bank Oct 2013 - Apr 2014
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Junior Web DeveloperMarketing Exchange Aug 2013 - Oct 2013Working in a fast-paced startup company environment, this position involved developing templates for automated data-driven publishing as well as configuring online user forms to collect real-time data to be used in the current automated process/template.These customizable templates are offered through an online portal where users get immediate results from the templates developed. The same portal retrieves high-resolution PDFs for print production which were produced by Adobe InDesign.We utilized the Wave 2 configuration tool and rules engine in conjunction with XML and Adobe Indesign to complete this project.
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Financial Aid And Business Office AssistantMaine College Of Art May 2010 - May 2013Portland, Maine, UsThe duties of the Student Administrative Assistant to the Business and Financial Aid Offices included basic filing( for Accounts Payable, Business, Financial Aid and Registrars Offices), internal database management of student contact/financial/eduction information through PowerFAIDS and Jenzebar, educating fellow students about financial aid opportunities/loan payment/loan refinancing, assisting with internal administrative events, and Plant Care. -
Teachers AidMaine College Of Art Jul 2012 - Aug 2012Portland, Maine, Us
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LaborClassical Gardening Solutions Apr 2009 - Aug 2009
Andrea Croak Skills
Andrea Croak Education Details
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Khoury College Of Computer SciencesComputer Science -
General AssemblyWeb Development Immersive
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Maine College Of Art & DesignIllustration
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Burren College Of Art
Frequently Asked Questions about Andrea Croak
What company does Andrea Croak work for?
Andrea Croak works for Contrast Security
What is Andrea Croak's role at the current company?
Andrea Croak's current role is Software Developer | CSM® | MSCS.
What is Andrea Croak's email address?
Andrea Croak's email address is an****@****ork.com
What is Andrea Croak's direct phone number?
Andrea Croak's direct phone number is +140186*****
What schools did Andrea Croak attend?
Andrea Croak attended Khoury College Of Computer Sciences, General Assembly, Maine College Of Art & Design, Burren College Of Art.
What are some of Andrea Croak's interests?
Andrea Croak has interest in Character Design, Animation, Fantasy Genres, Illustration, Traditional Art, Literature, Digital Art, Hiking, Printmaking, Ux Design.
What skills is Andrea Croak known for?
Andrea Croak has skills like Illustration, Web Design, Javascript, Art, Drawing, Painting, Digital Photography, Graphic Design, Typography, Arts Administration, Concept Development, Administrative Assistance.
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