I am a dynamic, resourceful collaborator who is continuously looking for ways to streamline processes and identify areas for improvement. I am a massive promoter of big picture thinking and leverage my vast knowledge in multiple areas, including product management, project management, process improvement, customer onboarding, training, and quality assurance to deliver effective solutions that align with organizational goals. Throughout my career, I have utilized my vast experience to produce high-impact, quality results and lead diverse teams throughout complex projects. My passion and value across distinct roles in my career has been to deliver quality leadership focusing on team empowerment and professional growth. 𝗖𝗢𝗥𝗘 𝗦𝗞𝗜𝗟𝗟𝗦:🔷 Software Product Manager & Project Manager🔷 Business Transformation & Process Improvement 🔷 Cross-functional Team Management & Leadership🔷 Strategic Planning | Development | Execution 🔷 Relationship Building & Customer Service 🔷 Microsoft Office | Agile | Waterfall | Travel ToolsExcellent management and innovative thinking are essential to the performance of any company, no matter the size. It is especially important when developing and executing strategies that transform business operations and provide solutions. This makes my attention to detail, capability to deliver measurable results, and ability to adapt quickly to change increasingly vital in today’s leaner organizations. 𝗔𝗖𝗖𝗢𝗠𝗣𝗟𝗜𝗦𝗛𝗠𝗘𝗡𝗧𝗦:🔷 Recognized for outstanding performance creating a standardized toolkit that enabled easy access to training materials in a single collaborative workspace.🔷 Integral in the completion of multiple, massive projects designed to successfully roll out global online booking tools within the organization.🔷Developed an end to end customer onboarding process using agile methodologies resulting in quicker deployment timelinesI am most interested in a position where I can offer strong leadership, vision, and strategy in order to improve customer experience and company processes. I look forward to connecting with other professionals and learning about new, exciting opportunities.𝗖𝗢𝗡𝗧𝗔𝗖𝗧:Message me on LinkedIn! Or email me: crosbyab@msn.com