• Onboarding and training newcomers from markets worldwide on processes and digital tools• Established e-commerce implementation processes in new countries• Roll-out omnichannel services on digital platforms• Implemented new shipping methods, payment methods, and anti-fraud strategies• Daily monitoring global e-commerce platforms across 30+ countries• Managed global inventory and online product catalog

• Managed online product launches and campaigns across different touchpoints globally• Led and executed global SEO improvement strategy• Led global e-commerce initiatives from scoping, stakeholder management and roll-out• Roll-out of omnichannel services on the website• Assisted designers and technical team on UX improvement projects• Coordinated e-commerce launch in new countries working with local markets and HQ• Assisted technical team in user story creation, UAT, release planning and feature implementation following Agile methodology

• Coordinated e-commerce and digital marketing campaigns for Swatch and Flik Flak globally• Coordinated online collection launches working with internal HQ teams and global markets• Optimized landing pages and website navigation for SEO and UX improvement • Improved online product launch process in coordination with internal HQ teams• Monitored and reported digital initiatives’ performance using Google Analytics and Power BI

• Promoted sales by providing advice on products and customer service• Generated weekly and monthly sales reports with KPI analysis• Assisted in the point-of-sale displays set up to maximize traffic and conversion rate• Participated in international events through brand promotion and event support• Monitored stock levels by performing weekly controls• Coordinated in-store omnichannel orders

• Coordinated daily logistic operations for the delivery of industrial products from warehouse to B2B customers' end• Coordinated the import of product supply, transport process and warehousing• Analyzed and reported transport and warehousing supply to ensure cost-optimization and customer satisfaction• Implemented new procedures for improved efficiency in logistic operations• Managed warehouse inventory and stock levels• Participated in the continuous improvement project between HQ in Hamburg, sales office in Mexico City and strategic projects office in Texas

• Developed promotion projects in international fairs and target market analyses for clients• Developed export plans for B2B customers including end-to-end international logistics plan• Performed logistic cost analyses including transport, customs and warehousing• Coordinated and followed-up end-to-end logistic and import process of goods from Asia

• Brand representation during sales, customer interactions and events• Handled social media, e-mail newsletters and online marketplaces• Supported on the implementation of CRM system• Maintained inventory levels and pricing