• Coaching clients including business owners, individual contributors, managers, and leaders. • Created nine-month leadership training program for Executive Coach (former Procter & Gamble SVP, R&D). • Designed, and delivered end-of-the-conference workshop at the Michigan State Police Administrative Support Conference, titled “Turning Self-improvement Inspiration into Everyday Actions.”• Designed, and facilitated team building workshop for cybersecurity leadership at Fortune 100 company, Archer Daniels Midland (ADM).• Curated and authored a library of trusted resources, coaching/learning tools and articles based on research, content development skills, and collaborating and sharing best practices with other professionals.

• Developed, implemented, and manages Lampros’ first Career Success Program for software developers, project managers and leaders. Includes one-on-one career coaching/development and monthly group training sessions. Topics include productivity, communications, conflict management, and building strong relationships.• Employs career success/development tools and techniques such as setting measurable and observable goals, assessments, role playing, active inquiry, and relationship mapping.• Leadership recognized impact. Per CEO, "Andrea has provided a healthy boost to our staff’s professional development, client interaction, and overall morale...Has demonstrated a high return on our investment. Highly recommended!"

• Wrote and edited online marketing and technical content, and articles for a variety of businesses including IT staffing, CPA firms and executive coaching. Created resumes and more than 100 LinkedIn individual profiles for job seekers and business professionals.

• Time Sensitive Project Management and Strategic Relationship Building. Obtained electronic files for 36 textbooks in 6 weeks by establishing key relationships at Thomson publishing companies and partnering with Production VP.

• Managed multiple projects and programs. Supported three marketing managers’ sales and marketing activities (aka programs) as part of the Business and Economics (B & E) Team. Developed sales tools, updated internal publishing schedules, and managed information in Thomson marketing database.• Appointed secondary Manager of Thomson Learning enterprise marketing content platform, serving all disciplines and publishers. In primary role, also populated, edited, and proofread content in Thomson marketing platform for five academic disciplines ($38M+ in sales).• Managed and analyzed data. Initiated and built sales database summarizing data collected from multiple information systems. Reports tracked sales opportunities, forecast sales, and summarized on-line survey data.• Honored with “Teams” Award 16 times by team members in recognition of improving internal production tracking processes and sharing technology expertise.• Lowered cost without sacrificing quality. Different approach saved over $2100 and improved quality of 400+ National Sales Meeting packets. Recognized as Cengage “Bright Idea.” TECHNICAL SUPPORT REPRESENTATIVE• Tech savvy problem solving. Provided technical support to college professors and students on a national basis for 180+ software packages. • Swift promotion. Excellent performance reviews and customer kudos and previous marketing experience resulted in moving up to newly created Marketing Coordinator role at Cengage within six months.