Andrea Driver Crvpm Iii Email & Phone Number

Roseville, California, United States

•Responsible for the results of vendor operations, working closely with external vendor partners and internal operational teams•Manage due diligence, risk assessment and ongoing vendor monitoring•Coordinate ongoing reviews and open issues with specialist risk teams (e.g., Anti-Bribery / Anti-Corruption Compliance, CyberSecurity, Data Privacy)•Participate in cross-functional projects and strategic planning sessions, special projects and reviews as needed•Conduct on-site audits of the company's & vendor's significant third party vendors for financial condition, insurance coverage, reputation, and compliance with all state and federal regulations.•Maintain metrics and analysis of vendor performance, and provide regular reporting on performance through regular business reviews•Assist with negotiations and relationship management for vendor contracts•Follow up with all Due Diligence questionnaires, requests (Company verifications and supplier checks (OFAC, CFPB, etc.).•Contribute to cross functional teams monitoring vendor performance, contract, or risk. Assist with vendor risk reviews.•Facilitate contract review between business partners, vendors and legal. Prepare documents, support internal\external discussions regarding vendor management issues, and maintain vendor compliance and approval of vendor access. Assess the Vendor for compliance with regulatory requirements and other risks and ensure the proper controls are in-place.•Perform other duties as assigned, including assisting with regulatory compliance risk assessments, related infrastructure enhancements, maintain confluence of all independent contracts and independent vendor contractors. •Coordinate the review and approval process for new Vendors, initiated by the line of business (LOB). Perform pre-due diligence process for all new Vendors, including obtaining and reviewing references, background checks, financial statements, policies and other due diligence, as appropriate.

Rancho Cordova, Ca

• Manage Critical Vendor Relationships• Manage the analysis, selection and transition of external vendor relationships• Carry out due diligence, risk assessment and ongoing vendor monitoring• Conduct on-site audits of the company's & vendor's significant third party vendors for financial condition, insurance coverage, reputation, and compliance with all state and federal regulations.• Perform special projects and reviews as needed.• Perform all procurement/sourcing needs in Oracle, along with invoicing and payment.• Collaborate with Executives on company needs, vendor finances and corporate forecasts

Rancho Cordova

• Manages Investor Delivery Department.• Provides operational metrics and reporting to organizational leaders.• Manages investor relationships to ensure operational excellence.• Drives operational efficiency through coordination and communication across all levels of the organization.• Prepares and delivers closed reverse mortgage loans to be sold to investors and government insurance.• Resolves escalated property issues for unsellable and/or uninsurable loans.• Maintains interim-servicing on loans waiting to be purchased by investors and ensures RESPA compliance.• Maintains communication and relationships with investors, servicers, and government agency.• Performs monthly departmental and employee quality reporting.• Utilizes investor and FHA guidelines to make risk based business decisions. D.E. Underwriter• Collaborates with other departments to create efficiencies and increase productivity.• Implements new processes and procedures to create efficiencies and increase productivity.• Manages and trains personnel in daily job function.

Rancho Cordova, Ca

• Managed the Retail Processing Department.• Trained new hires and existing associates the policies and procedures for a reverse mortgage loan. • Implemented process and procedure improvements and increased productivity and monthly loan closings. • Effectively communicated with clients and loan advisors to resolve issues and/or underwriting conditions to close the loan. • Resolved escalated issues and/or concerns with clients and/or loan advisors.• Signed off underwriting conditions to clear loans for closing. D.E. Underwriter• Maintained high level of customer service and communication with all departments including Retail • Operations, Wholesale Operations, and Post Funding.• Effectively communicate underwriting decisions with Retail Processors and Loan Advisors.• Reviewed and analyzed reverse mortgage loan applications to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors.• Reviewed all required loan data, reports, and inspections to ensure the collateral is acceptable to the company, investors, and HUD/FHA.• Responsible for making independent decisions regarding evaluating risk and acceptance of loans according to company, investor, and HUD/FHA guidelines.• Provided final underwriting approval of FHA HECM mortgage loans.• Managed loans by using internal loan origination systems.

Rancho Cordova, Ca

• Managed Insuring Department.• Trained new hires and existing associates the policies and procedures for completing the government insurance application.• Responsible for paying the upfront mortgage insurance premium required to complete government insurance application.• Processed funded loans for government insurance. D.E. Underwriter• Tracked outstanding loans waiting to be processed for government insurance.• Resolved Notice of Returns (NOR) from the local homeownership centers.• Resolved escalated property issues for uninsurable loans.• Worked closely with Compliance Department in gathering documentation for responding to Post Endorsement Technical Reviews (PETR).• Managed Post Funding customer service toll free phone line and interim-servicing requests.• Tracked and managed incoming and outgoing trailing documents to meet investor contractual obligations.• Provided monthly reporting of uninsured loans and outstanding trailing documents to organization leadership and investors.

Rancho Cordova, Ca

• Assisted in managing the Retail Processing Department. • Trained new hires and existing associates the policies and procedures for a reverse mortgage loan. • Implemented process and procedure improvements. • Communicated effectively with clients and resolved issues or concerns during the processing of loans. • Resolved elevated issues or concerns. • Communicated pertinent information to various departments and vendors. • Gathered information from clients to determine approval or denial of loan. • Reviewed preliminary title reports, credit reports, appraisals, and inspection reports. • Understand lender and FHA loan approval guidelines.

Rancho Cordova, Ca

•Develop and maintain education content for seminars, client presentations, online and face-to-face courses, information retention tests, and train-the-trainer sessions.•Create and deliver Monday Mind Benders.•Develop training system for Account Executive Immersion and Post-Immersion.•Work closely with the Change Management Department and Technical Writer to maintain current product and process information in all education material.•Lead the Train-the-Trainer, face-to-face LRMU, and Internet conferencing training sessions; host education conference calls.•Be the liaison for LRM for NRMLA, and all wholesale partners.•Act as training advocate across organization by educating departments on the role of training, roles/responsibilities of training personnel, training processes and contribution of training to the organization.•Continuously research and implement best practice ideas for team member self-development and enhancement of LRM's training function regarding content and delivery methods. •Administer all training activities including but not limited to registration, scheduling facilities, coordinating, arranging student travel, evaluation, tracking and production•Coordinate post-immersion training for all departments.•Organize, develop, promote, and evaluate employee library to support measuring accomplishments of required readings.•Use measurement and reporting tools developed for each program to assess the effectiveness of training including assessment tests, helpdesk requests, and feedback from participants or others.

Elk Grove, California, United States

Responsible for educating prospective clients on loan options through individual meetings and seminars. Developed, implemented and coordinated the recruitment process of new hires and all outreach events. Work at home environment also included warm-calling, daily communication with lending institutions and processors to provide client updates.

Crvpm Level Iii, Computer Programming, Vendor/Product Certification, Completion

Advanced study and examination in the field of Regulatory Vendor Program Management and Third Party Risk Management.

D.E. Underwriter, Fha Underwriting, Fha Reverse

Real Estate