Andrea De Ávila Email & Phone Number

Colombia

• Build strong relationships with customers within a defined book of business
• Maximize revenue growth within the book of business (identify, qualify, progress, propose and closing)
• Support day to day needs of customer base through regular interactions and problem resolution
• Drive customer engagement and adoption of the Tapclicks platform
• Maximize customer satisfaction and eliminate customer attrition
• Understand each customer’s strategic objectives and priorities

United States

- Directly responsible for generating new business and achieving sales targets.- Keep up-to-date with industry trends and competitors to advise clients on strategy updates and potential new offerings.- Provide feedback to the marketing and customer support teams based on observations of industry trends.-Conduct market research to identify selling.

- Generate new leads and build a pipeline of new customers- Reach out to prospects via phone, e-mail, and other campaigns.- Conduct product demos and demonstrate how we add value to our customers- Set-up and monitor campaigns on existing sales automation and CRM tools.

Bogota, D.C., Capital District, Colombia

- Experience coordination and operation supervision- Service order generation and experience logistics- Inventory management and provider follow up- Research and trials for new guides and experiences- Experience guideline design- Quality control cross-referencing between guides/experts and experiences- Post-experience meeting with clients to gain feedback.

Bogotá D.C. Area, Colombia

- Developed multi-channel strategies including digital and analog tactics for real estate and consumer product projects. - Head of content planning and management for multiple social media accounts, monitoring KPIs and adjusting communication methods upon observing results.- In charge of copywriting and translating content for corporate presentations.

Bogotá D.C. Area, Colombia

- Responsible for planning, implementing and executing audience campaigns following the objectives and strategy required by the client.- Used multiple platforms to discover and segment potential audiences using Demand Side Platforms (DSPs) through various channels.- Maintained and optimized active campaigns while collaborating with different support teams.

Bogotá D.C. Area, Colombia

- Compiled and compared budgets to real expenditures in each area of the company, and contacted representatives of each branch to understand and justify the variations of each cost- Responsible for constructing and updating databases.- Updated and adjusted weekly and monthly executive reports.

Bogota

- Provided a contract position in lead concept and character design for a virtual education program.

Bogota, Colombia

- Completed freelance assignment as storyboard artist for Pizza One in Bogota with an audiovisual production company - Strengthened ability to work independently and adapt to deadlines

Bogota

- Supported Art Director during the production of a fashion film and music video in both styling and set building- Worked with a close-knit team to provide an accurate visual atmosphere to illuminate the vision of the director- Developed creative solutions to budget restrictions for the production of the films

Bachelor'S Degree, Business Administration And Management, General, 4.3 / 5

High School

Activities and Societies: Honor Society, orchestra, choir, Student Council, art club, dance team, volleyball team, Model UN