Andrea Dempsey Email and Phone Number

Responsible for creation and execution of our global strategy to create new and improve existing programs and informing global strategic direction to organization leaders that reflect the needs of our diverse employee population across the company. Manage a team of DEI and people experts that accelerate work in DEI for employees, communities and customers around the globe, growing awareness through perspective, insights and building strong partnerships that drive impact.

Responsible for creation and execution of a mentoring program aimed to support new hire employees and provide support from tenured Amazonians during their first 90 days of employment to improve employee experience and retain talent from underrepresented communities. Later tasked with analyzing and launching failing programs meant to develop employees from underrepresented communities; identify biases during annual evaluations and hiring; bring impactful STEM programs to our customers and communities through outreach programs. Led strategic planning and sponsorship of external partnerships with organizations, associations and conferences for employees and customers.

As a Program Manager, I will define and execute complicated global projects such as industry events, internal/external tech talks, industry conferences and inclusion programs. Work with teams to develop pitch training and message standardization. And drive Diversity and Inclusion, College/Intern, Military hiring programs across sites.

Responsible for enabling an inclusive culture by designing and scaling mechanisms that foster engagement and learning on D&I. I manage the participation in industry recruiting work streams in Amazon’s centrally managed external recruiting conferences. And design and manage programs to recruit, train, transition, and continually develop diverse talent. Also I assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs as I implement centralized diversity program execution and report on the outcomes of all of our work.

As the Diversity Recruiting Lead for our E -Commerce Foundation teams, I serve as a strategist and program manager for recruiting diversity talent. I work with Recruiting Managers to develop their recruiting teams on diversity sourcing and hiring best practices. I partner with our HR Business Partners and Business Leaders to create ways to improve inclusion within their teams and focus on retention. In addition to these responsibilities, I also program manage our presence at Global Conferences, Local and Virtual events.

"Alexa, can I work for you?"The Amazon Alexa team focuses on bringing user-delighting, voice-activated experiences to Amazon customers. The Alexa team first began with the development of Amazon Echo, a new category of device designed entirely around your voice. It's always ready, connected, and fast — just ask for information, music, news, weather, and more. Echo begins working as soon as it detects the wake word. But the team of speech scientists, voice designers, developers, and more didn’t stop there. The Echo family of devices has grown to include Echo Dot and Amazon Tap, and Alexa is now available on Fire tablets and Amazon Fire TV. The Alexa Voice Service is bringing Alexa to other connected products, and the Alexa Skills Kit (ASK) allows third-party developers to easily build and add their own skills to Alexa, like ordering an Uber or making a Capital One credit card payment.We are currently located in Seattle, Boston, Sunnyvale, Irvine, Poland, Germany, the UK, India (Bangalore), Italy, and Luxembourg, and continue to grow rapidly. We are pioneers working to build the best solutions to unique problems. Come join us.

Every time a customer places an order on Amazon.com, we make a promise to deliver it quickly. Supply Chain Optimization Technologies (SCOT) is the organization behind our ability to make that promise – to get customers what they need, when they need it and at a great price. We use advanced techniques and technologies including machine learning and data science to predict demand, forecast inventory needs and select suppliers.To learn more about a career in SCOT, visit our web page: https://www.amazon.jobs/team/supply-chain-optimization-technologies

Worked closely with Corporate Information Technology leaders to understand their business strategy and staffing needs. Partnered with hiring managers for full-cycle recruiting efforts, including identifying capability and knowledge requirements, sourcing a diverse slate of candidates, establishing valid candidate assessment processes and facilitating the offer process. Participated in related programs and process improvement projects as a talent consultant to build and deliver best-in-class Talent Acquisition services. In addition to working with the team in Austin, I worked as a liaison with Immigration team to obtain a better understanding of their processes and help facilitate training for Technical Talent Acquisition group.

Data Foundry, Inc. provides comprehensive wholesale and retail data center outsourcing, colocation, and disaster recovery services. The company provides its customers with secure premium facilities for servers and equipment, emergency workspace and carrier-neutral network accessibility, supported by experienced onsite technicians and customer support 24/7/365. Today, Data Foundry, Inc. operates data centers in Austin and Houston and owns private networks in Austin, Houston, San Antonio and Dallas. As the only Recruiter (Data Foundry, Golden Frog and Giganews), I was responsible for building and maintaining relationships with hiring managers. Building a recruiting process from the ground up and creating relationships with VA, Technical Colleges and Workforce commission.Working with an amazingly talented marketing team, I was able to create branding messages for both Golden Frog "Your Future is Golden." and Data Foundry "Securing your Future." that now appears on our swag and newly revised Golden Frog Careers page. This involved researching various career pages, creating content and reviewing wireframes to present to our Executives. In addition to sourcing passive candidates, I created a University Recruiting program where Golden Frog and Data Foundry would market their positions to 10 local Universities and technical colleges. I was responsible for creating accounts with career services teams to post full time and internship opportunities. Using social media, I marketed our scheduled events calendar and encouraged students to stop by.

Golden Frog is a global online Internet services provider focused on reliability, performance, and security. We are Internet veterans committed to creating Internet services to improve the online experience. From VyprVPN Personal VPN to our Dump Truck online storage service, we create software and services that support a secure, private and open Internet.As Corporate Recruiter, I was hired to help managers find talent for over 40 open requisitions. I helped with the reorganization and staffing of our Customer Support team and Linux System Administration team. I was able to identify a technical program and work with established relationships to fill these positions. I worked diligently with one person HR team and our VP of Human Resources to improve our current ATS and bring in new external tools. I also helped fine tune and create recruiting process for our development and engineering teams. Working directly with Directors, I created and document a successful recruiting process for our Development (Mac OS, Python, iOS, Android), Quality, Network, and Linux positions.Working with an amazingly talented marketing team, I was able to create branding messages for both Golden Frog "Your Future is Golden." and Data Foundry "Securing your Future." that now appears on our swag and newly revised Golden Frog Careers page. This involved researching various career pages, creating content and reviewing wireframes to present to our Executives. In addition to sourcing passive candidates, I created a University Recruiting program where Golden Frog and Data Foundry would market their positions to 10 local Universities and technical colleges. I was responsible for creating accounts with career services teams to post full time and internship opportunities. Using social media, I marketed our scheduled events calendar and encouraged students to stop by. Currently I am working with the managers to review candidates interested in summer internship and creating rotational program.

Founded in 1994 at the dawn of the modern Internet, Giganews is the undisputed worldwide leader in Usenet services. We seek people who are enthusiastic about our products and believe in our mission to provide the absolute best Usenet services for consumers, Internet Service Providers, telecommunications companies and multi-service operators worldwide.

Adecco USA is a leader in recruiting and workforce solutions. We have more than 900 offices in North America servicing a range of clients through an integrated suite of workforce solutions.Senior Technical Recruiter, part of a National Recruiting team, tasked with assisting the company’s engineering and technical branches and MSP teams with overflow and hard to fill positions across the country. Recently promoted to Client Program Manager for major account. Responsible for hiring technicians that are available 24/7 to repair electrical machinery across the United States at Regional Hospitals. Sourced and hired technicians with experience in software updates, electrical and hardware repairs.  Additional responsibilities included participated in vendor calls, providing status updates and create a strategic recruiting plan and present to clients. Filled escalated requisitions for high risk accounts that have been open more that 30 days. Walked candidates through onboarding process, explain benefits, PTO, 401k options. Counseled candidates with background issues and employment verifications. Handled unemployment claims and hearings Utilized my own book of business and referrals to find candidates, along with LinkedIn RPS, The Ladders, ZoomInfo and job boards Specialized in Database Administrators, Manufacturing Engineering; Automotive Project Management; Senior, IT Project Manager, Technical Business Analyst; Financial Analyst; Software Developers; System Administrators; Automation Control Engineers; Procurement Manager; Mechanical Engineer; Director of Quality; Program Manager; and various technical positions. Additional Responsibilities: Team Contest to improve branch GM standings and team morale. Sent cards and evening calls to on-assignment contractor to check in on assignments.

Emerson Process Management, an Emerson business, is a leader in helping businesses automate their production, processing and distribution in the chemical, oil & gas, refining, pulp & paper, power, water & wastewater treatment, metals & mining, food & beverage, pharmaceutical & other industries. Responsible for meeting with hiring managers and determining needs, job responsibilities, minimum requirements and market rates. Created recruiting strategy for filling the position and timeline for interview and hiring process. Scheduling candidates travel and lodging accommodations. Prepared interview schedules and feedback sessions. Presented offer letters and completed onboarding process. MBA Recruiting Program. Worked with our parent company’s Recruiting Director and Company’s President and VPs to create a successful recruiting program that attracted the Country’s top MBA graduates. Created Recruiting strategy and held candidate review meeting with VP’s. Introduced Behavioral Questions and trained managers of interviewing techniques. Contacted passive candidates and presented Company and job highlights. Arranged travel, meet and greets and accommodations. Planned and Scheduled interview itinerary which included tours, training facility observation, meet and greets with previous MBA hires, individual interviews with managers and luncheons. Filled all 4 positions created for MBA graduates and helped created an additional position of an outstanding candidate that we couldn’t pass up.Engineering & IT Divisions. Managed and successfully filled entry level software development, hardware development and Quality Assurance positions for the Engineering Divisions. Met with Managers to revised current Job descriptions and trained their team interviewing techniques.

Filled classes of 10 – 30+ candidates with skill sets in Technical Support, Sales, Application Software Development, Accounting and Customer Service.Worked specifically on BPOS requisitions which remained open for more that 90 days before assigned to me. Filled within two weeks with candidate meeting all certification requirements. Sourced resumes from Application Tracking Systems and job boardsScreened and qualified candidates over the phoneConducted testing using ProveIt Scheduled face to face interviews with Onsite Managers.Organized Job Fairs and assisted with large group new hire orientation and onboarding.Onboard and Trained new employees.

• High volume Technical Support (Tier I – III), Customer Service and Remote positions.• Full cycle recruiting/sourcing, interviewing, hiring decisions and onsite staff assignments• Human Resource Management including performance improvement plans, salary review, goal setting and employee relations with onsite and remote staff• New Employee On-boarding, Employee Benefit Orientations and Enrollment, Exit Interviews and follow-ups.• Employee Relations. Coached reps on performance, attendance and issues with management.• Office Management including seminar & conference planning, business development research & support.• Develop and maintain community partnerships for business development. Collected food to Austin Food Bank in South Austin. Designed, marketed and oversaw Company’s Burrito Jam Company fundraiser for Family Eldercare Fan Drive. Employees raised over $5k donation.

Worked closely with development to deliver consumer based Casino style software and content that exhibit high quality game play and execution. Analyzed the project’s quality requirements then develops/execute Test Cases to validate the system behavior. ResponsibilitiesWorks with the QA Lead to create a comprehensive, effective and detailed Quality Plan and Test Procedures.Interpret, analyze and evaluate a variety of technical instructions and documents.Verify that the design is fully implemented and performs as expected.Defect identification and resolution.Regularly communicates project status to QA Lead. Maintain/improve test environments.Reports Quality Metrics to aid in improving the QA Cycle.Seeks continuous process improvements in efficiency and quality.