Andrea Deno Email & Phone Number

United States

Manage and follow-up on referrals from area hospitals for client intakeProvide clients with information regarding senior services, and eligibility requirementsRespond to inquiries for intake, referral, and information for area seniors in needAssign cases to case managersUpdate CRM with case information, client tracking, and case note client interactions.

• Project Management-assist in keeping client projects on track using Asana Project Management application
• Accounts payable/accounts receivable/Reconcile bank account using QuickBooks
• Production assist as needed for client video shoots
• Provide excellent customer service to Ravenspring clients

Chicago

• Manage incoming signup sheets from study abroad fairs
• Accurately enter student signup information from each university or college
• Update/enter information in Cirtix/CRM database as required
• Contact student prospects to prompt application completion, and answer student’ questions as needed
• Document review and approval
• Other tasks as needed/required

Kankakee, IL

• Screen, hire, train, and supervise one staff member, and 40 volunteers
• Grew program from 23 volunteers to 40
• Manage Child Welfare cases assigned to CASA program by juvenile court Judge
• Attend all weekly court hearings, supervise volunteers in court and/or appear before the court-average of 90 cases a year
• Copy edit all written court reports for appropriate/relevant content, spelling, and grammar before filing with the court and all legal parties
• Liaison between CASA volunteers, caseworkers, clients, lawyers,and other legal parties pertaining to cases

• Clerical Assistant to physician, clinic director, supervisor, and medical staff
• Average of 85 patients per day for work injuries, pre-employment physicals, and drug screenings
• Patient registration, billing, filing charts,
• Research & give information to employers, law offices, & patients as needed within HIPPA compliance

Research and correct errors and or problems with accounts and online banking for internal general ledger accounts, and customer deposit accountsAssigned job of Overdraft Administrator for the Overdraft Reserve, maintained record of overdrafts, setup repayment plans with customersProvide excellent professional customer service

B.A., Psychology

Activities and Societies: Golden Key International Honour Society, DePaul chapter.Graduated with honors.

Clinical Laboratory Science

A.A.S., Equine Management

Dean's list.

Photography/Design