Andrea Urban Email & Phone Number
Who is Andrea Urban? Overview
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Andrea Urban is listed as Trainer at freiberuflich, based in Berlin, Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Andrea Urban.
Andrea Urban previously worked as Trainer at Self Employed and Trainer - adult education at Deutsche Post Customer Service Center. Andrea Urban holds Certifcate, Zertifikat from Academy4.Ai.
About Andrea Urban
I am an experienced trainer with a passion for accompanying people and organizations on their journey through digital change. With my in-depth experience in change management and my work as an IT trainer at a Berlin authority, I understand the challenges and opportunities that technological changes bring with them.I am currently deepening my knowledge in the field of artificial intelligence through a practice-oriented course. I integrate this current know-how into my training services in order to support organizations in a future-oriented and sustainable manner.Whether introducing new technologies, process optimization or employee training – my goal is to enable your teams to use digital tools safely and efficiently and to actively shape change.
Andrea Urban's current company
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Andrea Urban work experience
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Trainer
CurrentIn my current job as a trainer, I combine specialist knowledge with the ability to convey complex topics clearly and practically. My focus is on the further training of specialists and managers in the areas of logistics and AI and I train the Berlin authorities as part of digital transformation. I develop and conduct tailor-made training courses that are.
Trainer - Adult Education
I designed communication trainings according to departmental needs and then implemented them in presence. Training on the job for the call center agents rounded off the measure.I have conducted system training online and in-person.
Bookings & Quotations Manager Destination Services/Tui Mexico
My day-to-day business included responsibility for the operational process of round trips, groups and personalized trips as well as transfer reservations for package travelers.As part of the restructuring of the reservations department based on new company specifications, my focus was on creating work processes in line with the company vision and.
Cruise Operation Manager Mexico - Intercruises Brand Of Tui
In Mexico, I was responsible for a smooth and operational flow of the product range in the ports, Mexico-wide.In addition to permanent innovative product development, my core tasks also included contract negotiations with the shipping companies.As part of quality management, the focus was on continuous improvement of internal processes and workflows in.
Product Disign Riviera Maya, Hotelbeds
The main tasks included customer service, preparation of offers, product development and its sale, taking into account logistical challenges. The target audience was the group and cruise industry, but also events and incentives, including personalized attention.
Tui Account Manager
As part of long-term, strategic planning, I analyzed the excursion trends of German tourists in the Riviera Maya.I introduced and trained new tour guides in the destination area.During the annual visits by the TUI contracting team, I took over the planning and organization of the hotel inspections.As the central contact person, I was also responsible for.
Customer Service Specialist
As a customer and sales representative for 1.2Fly at Mex AtlanticaTours, I managed the reception service in the hotels of the Riviera Maya. Selling excursions and airport assistance as well as site inspection, monthly reports and statistics were also part of my duties.
Front Desk Manager And Customer Service Specialist
I have gained experience in various positions in hotels and travel companies in Mexico and Germany.The tasks included quality monitoring and improvement of customer service in the target area. I also held the position of Front Office Manager and helped to open 2 new hotels.
Andrea Urban education
Certifcate, Zertifikat
Datamanager, Data Modeling/Warehousing And Database Administration, Certificate
Data Scientist
Zertifikat, Live Online Trainer
Expert For Internal Corporate Communications
Certificate, Logistics: Fundamentals, Systems And Technologies
Aevo, Instructor Aptitude Test
Trainer, Mentor & Coach, Adult Education And Human Resource Development
Hotelfachfrau
Frequently asked questions about Andrea Urban
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What company does Andrea Urban work for?
Andrea Urban works for freiberuflich.
What is Andrea Urban's role at freiberuflich?
Andrea Urban is listed as Trainer at freiberuflich.
Where is Andrea Urban based?
Andrea Urban is based in Berlin, Berlin, Germany while working with freiberuflich.
What companies has Andrea Urban worked for?
Andrea Urban has worked for Freiberuflich, Self Employed, Deutsche Post Customer Service Center, Tui, and Intercruises Shoreside And Port Services.
How can I contact Andrea Urban?
You can use AeroLeads to view verified contact signals for Andrea Urban at freiberuflich, including work email, phone, and LinkedIn data when available.
What schools did Andrea Urban attend?
Andrea Urban holds Certifcate, Zertifikat from Academy4.Ai.
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