As Junior Software Developers at RedhunterCollaborate with the team to designing and building servers to support internal inventory app projects.I also slacing from figma to Front-end

During my time as a student at Purwadhika, I’ve been immersed in learning various aspects of web development, including JavaScript, React, Express, and the Chakra UI framework.

1. Role: As a Digital Agent at Tokopedia's customer service, my main responsibility was to assist customers with various digital transactions.2. Transactions: I handled inquiries and resolved issues related to purchasing mobile credit, data packages, e-money transactions, flight tickets, and other digital transaction concerns on the Tokopedia platform.3. Customer Satisfaction: I prioritized providing prompt and effective solutions to ensure customer satisfaction throughout the process.4. Communication: I actively listened to customers' concerns, empathized with their situations, and provided clear instructions or troubleshooting steps to address their needs.5. Skills Developed: Working in customer service allowed me to develop strong communication and problem-solving skills, as well as a deep understanding of the platform's features and digital transaction intricacies.6. Collaboration: I collaborated with cross-functional teams to gain insights into different aspects of the business and contribute to improving the overall customer experience.7. Dynamic Environment: I enjoyed the dynamic nature of the role, which allowed me to constantly learn and adapt to evolving customer needs.8. Commitment to Excellence: My experience as a Digital Agent reinforced my commitment to delivering exceptional customer service and finding effective solutions for smooth digital transactions.9. Contributing to Positive Experiences: I value the opportunity to help customers navigate the digital landscape and contribute to their positive experiences on the Tokopedia platform.