Andrea West Email & Phone Number

Vienna, Virginia, United States

▪ Serves as primary staff support to the Board of Zoning Appeals; prepares staff reports and makes zoning determinations;▪ Attends and provides background information on zoning appeal cases presented before the Board of Zoning Appeals public meetings;▪ Conducts pre-conference meetings with applicants to provide zoning code regulations and clarification;▪ Assists Planners in reviewing and analyzing plans and permits for conformity with Town codes and ordinances and polices;▪ Interprets and enforces the Town Code, with emphasis on zoning and subdivision ordinances;▪ Oversees the day to day operations of the Zoning Enforcement staff; supervises, directs and distributes work load; plans the appropriate course of action on complex zoning cases;▪ Educates the public regarding Town Code provisions, communicates regularly with various departments, agencies and community members.(Acting Zoning Admin from June 2021 - November 2021)

Vienna, Virginia

▪ Process, review, and approves zoning applications for permits related to commercial and residential development,▪ Coordinates with applicants, citizens, and, other department divisions, and other stakeholders to process permits for residential and commercial development,▪ Informs builders, developers, and other applicants of permit, site plan, and other application processes relating to land development in the Town,▪ Staffs the Board of Architectural Review, and Windover Heights Board of Review, ensuring compliance with application and public meeting procedures,▪ Develops and documents process improvements to encourage residential and commercial development, including the selection and implementation of online permit and plan review software,▪ Participate in, and assist in the design of, public outreach efforts related to updating policies and codes related to land use and planning.

Woodbridge, Virginia

▪ Provided superior customer service by assisting with the interpretation of codes and processes to residents and business owners, with the acquisition of zoning approvals resulting in more positive citizen interaction with the Department of Development Services,▪ Coordinated with applicants, citizens, and, other department divisions, and other stakeholders in reviewing Temporary Activity Permits for compliance with county and state ordinances and codes,▪ Reviewed sign applications for compliance with zoning code regulations and applicable city ordinances,▪ Analyzed legal documents, including condition statements, to ensure zoning, sign and Temporary Activity applications are in compliance, ▪ Advised Counter Technicians on the application of the Zoning Code and related policies, ▪ Served as hiring manager and interview panel member to select new candidates for the position of Counter Technician, Zoning Counter, ▪ Managed $900 in petty cash funds used for the administration of the Zoning Counter, ▪ TRAINING: Completed Prince William County Supervisory Equivalency Credit, Cohort #4, December 2017.

Washington D.C. Metro Area

▪ Licensed Property Manager of 12 occupied single family units, condominiums, and townhouses in the Washington D.C. metro area. ▪ Coordinating emergency and preventative maintenance in accordance with the individual property needs & managed files and records of property maintenance history. ▪ Ensuring the protection of property owners investments while providing superior customer service to property owners and tenants.

Abidjan, Ivory Coast

▪ Held three Eligible Family Member positions at the U.S. Embassy Abidjan: Facility Security Escort, Information Resource Management & Diplomatic Pouch Escort, and Community Liaison Office Coordinator. ▪ Supervised maintenance workers to guarantee compliance with State Department security rules and regulations.▪ Proactively identified maintenance issues within the Embassy building and ensured that they were addressed.▪ Implemented a State Department-mandated worldwide intranet security system program to over 300 unique users.▪ Maintained a Top Secret security clearance.

Highland Park, Il

▪ Served a population of about 30,000 in 12,000 households, including assisting in navigating City codes and processes in order to obtain building permits and licenses.▪ Facilitated over 24 Board of Appeals hearings processing approximately 50 cases annually.▪ Developed reports and presentations for the City Council, Zoning Board of Appeals, Planning Commission, Ravinia Festival Commission, and Historic Preservation Commission on various topics related to the City Zoning Code.▪ Reported analysis of data and recommendations to City Council and Commissions.

City Of Alexandria, Virginia

• Developed the Parks Facility Standards Manual, adopted in July of 2012 by the Parks Commission, which outlines performance based standards for the selection of site amenities and finishes in all 566 acres of city-owned parks and 20 miles of trails.• Researched the recommendations of federal, state and local policy documents, industry standards, and public policy on the topics of sustainability, accessibility and function for relevant finishes, equipment, and materials. • Synthesized data from sources to draft guidelines specific to the needs of Alexandria's urban park system. ▪ Assisted in a GIS and photographic survey of conditions and locations of the existing park facilities and equipment.

Baltimore, Maryland Area

• Researched issues and provided reports with recommendations to the City of Baltimore Commission for Historic and Architectural Preservation (CHAP) managing 33 local historic districts and 200 local historic landmarks.▪ Provided key analysis of local context including building patterns, architectural styles, history, and public outreach to two consulting firms, John Milner Associates, Inc. and Camiros Ltd., on two separate contracts.▪ Identified and documented structures and sites with historic relevance within the City of Baltimore following Secretary of the Interior standards and advised City agencies on maintenance and upkeep.▪ Developed and delivered informational presentations including developing maps, graphics, and publications, at public hearings and community meetings.▪ Worked closely with communities to designate community representatives and neighborhood associations and advised community groups on design standards for structures with a historic designation.Special projects: Historic District Guidelines and Procedures• Assisted consultant, John Milner Associates, Inc., in the completion of a comprehensive set of historic district design and construction guidelines• Compiled necessary information and graphics to complete the guidelines document for print and digital publication TransForm Baltimore: Zoning Code Rewrite• Assisted consultant, Camiros Ltd., in the preliminary steps of analyzing the existing zoning code and writing a new hybrid, form-based zoning code• Guided the consultant team on building patterns and architectural styles• Participated facilitating in the early public outreach and information process

• Provided administrative support and assistance in planning processes • Assisted senior planning and executive staff in creating reports, documents and publications • Provided support to department customers in navigating City of Baltimore resources and procedures• Maintained communications with community groups and interested parties on department actions and activities• Assisted with the transition and implementation of new technologies and procedures into the office setting

• The Hive was an online resource and communication tool for students and staff of the Savannah College of Art and Design with over 5,000 registered users• Moderated and managed the forums, classified ads and student organization websites• Managed and organized a small group of student volunteers to staff events and the website• Developed an understanding of the possibilities of social networking for community organization• SCAD Student Media Employee of the Year, 2005-2006

Murp, Urban And Regional Planning

Activities and Societies: • Vice President, Urban and Regional Planning Student Association, Spring 2011 to Fall 2011 Awards • School.

Bfa, Historic Preservation

Activities and Societies: Student Preservation Association, Student Media • Minor in Architectural History • Vice President, Student.

Education record

French F.A.S.T. Course - August 2014 to October 2014 Basic Consular Course - February 2015 to March 2015