Andrea Mitchell, P.Eng. Email & Phone Number

Victoria, Bc, Ca

Victoria, British Columbia, Canada

• Conducted in-depth user research through interviews, surveys, and usability testing, uncovering insights that directly guided product enhancements and improved user satisfaction across multiple iterations.• Collaborated closely with cross-functional teams, including development and project stakeholders, to prioritize features, validate concepts, and drive a clear product vision aligned with strategic goals.• Designed an integrated project dashboard that streamlined project-related tasks, reducing manual data entry for project managers by 2-3 hours weekly and enhancing overall productivity.• Refined user flows to minimize errors in data entry, leveraging user feedback to improve accuracy and create a smoother user experience.• Developed interactive product demos to support user education on new features, increasing feature adoption and reducing support requests.

Victoria, British Columbia, Canada

• Led client and stakeholder meetings to determine vision and project scope, as well as biweekly progress meetings to communicate design and business results, which resulted in customer satisfaction and retention. • Managed multiple project budgets ranging from $5,000 to $300,000+, overseeing timelines and resources, consistently delivering high-quality results on time and on budget. • Created and hosted an internal technical learning initiative, enhancing company wide knowledge sharing through virtual webinars and workshops.• Designed structural systems for residential, commercial, and industrial buildings, utilizing CAD software (AutoCAD, Revit) for drafting and modeling.

Victoria, British Columbia, Canada

Collingwood, Ontario, Canada

• Collaborated with design and implementation teams, serving as the client contact to ensure client needs were fulfilled. • Implemented a plan revision process to improve team communication, resulting in a 50% reduction in production time for the drafting team. • Developed a department project and proposal tracking system to improve budget tracking and estimation, which resulted in annual timelines and budgets to be met with increased accuracy.

Toronto, Ontario

Certificate, Ux Design

Bachelor’S Degree, Civil Engineering