Andrea Eppert Email & Phone Number

Sydney, New South Wales, Australia

My role Sales Lead for Oracle Consulting ANZ, is to identify, advance, facilitate and close cloud & digital roadmap/future state architecture engagements across the core applications in Finance, Enterprise Performance Management, Supply Chain, Human Capital Management, etc. Other responsibilities include:- Liaise and facilitate cross LoB interactions within Oracle focused on driving customer success and 'One Oracle' message - Drive bid management activities, contract negotiations, delivery transition, and oversight.- Oracle Consulting Lead for Cloud Migration Program 'SOAR', an automated upgrade offered to Oracle clients from Oracle E-Business Suite to Oracle Fusion Applications in the cloud, with a focus on ERP

Macquarie Park, Sydney, New South Wales

In my role as Client Account Manager, I have continuously achieved growth, consistently meeting, and exceeding targets. My responsibilities include:• Develop trusted advisor relationships with decision-makers and C-level executives in each account• Managing customer base across multiple industries including Telecommunications, Government, Retail, Distribution, and Manufacturing• Assessing clients needs and daily challenges and provide the right solutions• Communicate customers feedback to internal teams to drive improvements to products, processes and documentation• Ensuring clients awareness of product enhancements• Working closely with Services team, Sales team, and cross-functional business partners to deliver excellent customer service and maintain high levels of customer satisfaction and retention• Engaging with clients to establish and secure new business opportunities across ABT and Pronto Application Solutions, Cloud offering, and Security platforms

Macquarie Park, New South Wales, Australia

Leading internal and external Upgrade and Software Implementation projects while ensuring customer goals, timeline, and budget are met.

North Sydney, New South Wales, Australia

North Sydney, New South Wales, Australia

Bratislava, Slovak Republic

Major achievement: Lead consultant in Global Four Seasons Hotels Implementations in Vancouver, Canada, and Phoenix, ArizonaResponsibilities:• Providing business consulting services across Finance, Logistics, Project management modules• Business Requirements Reports analysis• Implementation and system setup according to best practices and requirements, performed the following as part of the implementation:- Data conversion and migration- Security Configuration- System Administration- Project documentation of agreed process and work instructions- End-user training and hands-on support• Remote and in-person client training and education• BI tools (Crystal Reports)

Boston, Massachusetts

Maastricht, Provincie Limburg, Netherlands

Program Coordinator of an MBA on entrepreneurship and business planning