Andrea Fincato Email & Phone Number

Munich, By, De

Munich, Bavaria, Germany

Manage the renewal process for assigned customers, ensuring seamless continuation of servicesIdentify opportunities to sell additional features and connections (upsells) to existing customers, enhancing their experience and our revenueFocus on upgrading customers from legacy licenses to our current offerings, ensuring they benefit from the latest features and servicesAim to reduce customer churn and increase retention, employing strategies that contribute to the overall goal of the Customer Loyalty and Growth teamConduct product demos and provide comprehensive support to customers during the renewal process, addressing any questions or concerns

Munich, Bavaria, Germany

Lead renewals for cloud solutions, hardware and software in Western Europe (Italy, France, Spain)Maintaining and forecasting opportunities in Salesforce Implementing cross- and up-selling strategies to expand the portfolio and minimize lossProposing and customizing new solutions for existing customers (cloud, SaaS, Tech refresh, EOL monitoring)Managing a team of renewal specialistsComplex contract creationInterface between key customers, stakeholders and internal teams to maintain positive, strong business relations and a motivating environment

Szczecin, West Pomeranian District, Poland

Communicating and advising the customers on the range of AVID Support services as it relates to their specific business needs and interests.Understand the competitive landscape and business trends within the Support market.Taylor solutions and provide business support to customers.

Szczecin, West Pomeranian District, Poland

Technical service for EMEAHelping customers and partners to solve their technical issues, clean their workflow and maximize productivity.Skill-set:-Technical knowledge, from basic computing to clustering solution to improve availability, scalability, reliability, and deployment (Docker, Kubernetes, RabbitMQ, Pacemaker and Corosync)- Familiarity with Agile methodology- Comfortable to work in a multicultural environment- Languages Italian mother tongue, C1 English, B2 French, Spanish A2- Internal trainerSupporting products:Media Composer (ACSR)Media Central (ACSR)

Malta

Website restyling (mostly CSS and javascript)Research for perception of the brand via competitors and partner in order to improve the communication strategy. SEO and web positioningLogo design

Duties: Computer engineer, stage manager, video engineer, PR, Lecturer, technical team manager, project manager.Frequent traveler due to tours duties (1 week up to 3 months in between EMEA, US and APAC)Building and maintaining interactive environments using sensors, microphones and cameras.

Ma, Fine Arts

Activities and Societies: Fine art, photography and sound design-Erasmus experience at the Middlesex University -Actively participating.

Ma, New Technology For Arts

Activities and Societies: new media applications to arts conceptsMax msp, arduino, isadora, cinema 4d, interaction design, video.

Master, Expert In Media And Communication

Activities and Societies: Pr, Marketing, Product Placement, above/below communication, old/new media, business studies

Bachelor'S Degree, Sociology

Activities and Societies: Social behaviuors, research and communication- use of new media in communication and advertising - seminars.