Andrea Franceschi Email and Phone Number
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Andrea Franceschi personal email
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More than 30 years of broad service experience in Printing and graphic arts, from field service engineer, specialist, to team leader, from operation manager to country service manager and actually Setup & Grow Mgr.from Canon technology to Imaje, Indigo, Hewlett Packard and now HP Inc. With 20 years in Indigo and HP, I have a wide market knowledge and good customer relationship, problem solving and operational skill. In the last 5 years, I developed business and people management skills managing a team of 27 employees with P&L responsibility.My target is a continuous improvement, both personal and team performance in order to drive an excellent customer satisfaction. A smiling customer is a great recognition for a job well done.
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Country Setup And Grow Mgr.HpCernusco Sul Naviglio, It -
Country Setup & Grow Mgr.Hp Feb 2017 - PresentItalyAfter 4 years As Indigo Country Service mgr, I moved to a new challenging role to lead all HP indigo Installations in Italy, where I will use all my experience accumulated in more than 30 years in the graphic market. I bring with me the passion for customers satisfaction and renewed energy to help them grow faster.
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Country Service ManagerHp Italy Aug 2015 - Jan 2017Cernusco Sul Naviglio (Mi)Responsible for the overall service management of Indigo and IHPS install base, commercial and industrial printer. As part of the Graphic Arts market, I actually manage a team of 27 employees from HW and SW engineers, Area Managers, Specialists and several staff functions located in various areas for direct support to our customers. My responsibility include the Service P&L, Customer and employee satisfaction, maintaining costs and engineers performance under control, responsible for hiring, coaching and career development, salary reviews. Close work with sales team to reach our targets and provide management directions to solve complex issues.
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Country Service ManagerHewlett Packard Italiana Srl Feb 2013 - Jul 2015Bologna ItalyResponsible for the overall service management of Indigo and IHPS install base, commercial and industrial printer. As part of the Graphic Arts market, I actually manage a team of 27 employees from HW and SW engineers, Area Managers, Specialists and several staff functions located in various areas for direct support to our customers. My responsibility include the Service P&L, Customer and employee satisfaction, maintaining costs and engineers performance under control, responsible for hiring, coaching and career development, salary reviews. Close work with sales team to reach our targets and provide management directions to solve complex issues.
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Service Operation Manager ItalyHewlett Packard Italiana 2009 - Jan 2013Bologna, ItalyI coordinate the Italian technical staff on the installation and maintenance of digital presses and support the technical director in achieving the assigned objectives . -
Team Leader E Hardware SpecialistHewlett Packard Italiana 2002 - 2008Centro Sud ItaliaI coordinate the technical staff of the Center South Italy in the installation and maintenance and escalation of digital presses and support the technical director in achieving the objectives. Hardware specialist for area of expertise.
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Service Engineer ItalyHp Indigo 1998 - 2002Bologna, Area N East, Center And South, ItalyAs first engineer of the south Italy, I cover the biggest area installing and maintaining all the units in the assigned area.
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Hardware Specialist Canon Color Laser CopierIzeta Canon Dealer 1994 - 1998Bologna Area, ItalyFrom old photocopiers B/W liquid ink to the Canon Color Laser Copier 1000 through all kinds of dot matrix printers, inkjet, laser and Rip EFI, I was responsible for the education of new engineers, installation and service color printers Canon, keep relationships with customers, counts and collection costs and monthly click charge of the technical service contracts. Of course I was also supporting the colleagues as specialist based on the level of experience gained from the beginning of the copy market and from sting and laser printers.
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Technical Area SupervisorSaiet Spa 1993 - 1994BolognaAfter several courses in security companies, (eg. Alenia), and after having completed a project to control remote access to the Telecom sites, I have been E2E responsible for the Emilia-Romagna and Tuscany-site verification and testing of Pre installations the badge readers and equipment access control remote until the final test of acceptance and plant delivery . Also I was directing teams of installers and external subcontractors supporting them with specialistic assistance.
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Field Service EngineerImaje 1991 - 1993BolognaFollowing a technical training in the factory in Valence (France) on inkjet industrial printers and after a period of coaching in France with technical experts, I have been responsible for the Center Italy of the installation and service of ink-jet printers (markers industrial text and bar code) for many types of applications: from food to pharmaceutical, from packaging to industrial, from stamps to military components. -
Field Service Engineer Canon Copier, Pc E PrintersIzeta Canon Dealer 1985 - 1991BolognaFrom old photocopiers B/W liquid ink to the Canon Color Laser Copier 1000 through all kinds of dot matrix printers, inkjet, laser and Rip EFI, I was responsible for the education of new engineers, installation and service color printers Canon, keep relationships with customers, counts and collection costs and monthly click charge of the technical service contracts.
Andrea Franceschi Skills
Andrea Franceschi Education Details
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Quadrifor - Project Management6 Days Training At Praxi -
Quadrifor- Emme Delta ConsultingCertificate Of Attendance 4 Days Training
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Quadrifor- Scuola Superiore Del Commercio, Del Turismo, Dei Servizi E Delle ProfessioniEffective Communication, Conflict Management And Negotiation Skills
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Quadrifor, Time Management & Goal SettingTime Management & Goal Setting
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QuadriforPublic Speaking In English
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QuadriforRecruitment
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Istituto Tecnico Industriale Aldini ValerianiGraduate In Electronic Industries
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QuadriforGreen Belt
Frequently Asked Questions about Andrea Franceschi
What company does Andrea Franceschi work for?
Andrea Franceschi works for Hp
What is Andrea Franceschi's role at the current company?
Andrea Franceschi's current role is Country Setup and Grow mgr..
What is Andrea Franceschi's email address?
Andrea Franceschi's email address is andrea.franceschi@hp.com
What is Andrea Franceschi's direct phone number?
Andrea Franceschi's direct phone number is (800) 286*****
What schools did Andrea Franceschi attend?
Andrea Franceschi attended Quadrifor - Project Management, Quadrifor- Emme Delta Consulting, Quadrifor- Scuola Superiore Del Commercio, Del Turismo, Dei Servizi E Delle Professioni, Quadrifor, Time Management & Goal Setting, Quadrifor, Quadrifor, Istituto Tecnico Industriale Aldini Valeriani, Quadrifor.
What are some of Andrea Franceschi's interests?
Andrea Franceschi has interest in Digital Photography And Editing, Social Services, Children, Scubadiving, 3d Printing, Environment, Scuba Diving, Management Training, New Technologies, Science And Technology.
What skills is Andrea Franceschi known for?
Andrea Franceschi has skills like Printers, Hardware, Testing, Product Management, Packaging, Management, Advertising, Team Leadership, Troubleshooting, Cross Functional Team Leadership, Field Service, Telecommunications.
Who are Andrea Franceschi's colleagues?
Andrea Franceschi's colleagues are Cassio R. Lopes, Toshifumi Sone, Iulia Craciun, Christophe Bergerot, Shreyas Gowda, Eric Tsao, Linda Simmons.
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